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Kudos1 Stats

Getting really annoyed at unstoppable upsell pop ups

Can you please have a preferences section in My Norton where I can tur off all marketing/upsell messages?

I thought this was a legal requirement in the UK?

Norton back up and Norton Utilities Premium are annoying me every day.

Thank you

Replies

Accepted Solution
Kudos0

Re: Getting really annoyed at unstoppable upsell pop ups

Hi Bobmac,

Do you use or have Norton Backup enabled?  Also, do you have Norton Utilities Premium installed?  If not, you can try unchecking Backup from the Quick Controls and turning Auto-renewal Off.  By turning Auto-renewal off, you're no longer initiated to the free use of Norton Utilities Premium.  Hopefully, that will help reduce or stop these pop-ups.

Kudos0

Re: Getting really annoyed at unstoppable upsell pop ups

If you are using Norton internet security go to setting. Then administrative settings. Then turn off special offer notifications. Hope this helps.

Kudos0

Re: Getting really annoyed at unstoppable upsell pop ups

BTW ~ 

New EAP build 22.21.2.47 is now available! [25th March 2021]

Bug fixes:

  • Smart Scan says ‘No issue found’ in Advanced Scan, when there are Network and Performance Issues – Forum Thread
  • SmartScan displays the issues in Advanced Scan on first run but displays “No Issue Found” on immediate subsequent runs – same as above
  • Incessant upsell pop-ups - Forum Thread

https://community.norton.com/en/forums/new-eap-build-2221247-now-available-25th-march-2021 

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