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Kudos0

Ghost 15 Slow After Enforced Reboot

Hi

Has anyone have knowledge or experienced this? For starters I am quite happy with Norton Ghost 15 but each time I have to press the reboot button (due to slow running or system frozen) or I have a power failure, the subsequent backup takes as long as it would when starting a new incremental point. To be honest I have learnt to live with it as it has worked this way since installation (6 years ago) but it's only recently dawned on me the coincidence of it happening following a reboot or system crash.

My guess is, if my Windows (XP SP3) does not close down properly then a Norton system file has not been saved cleanly. Hence for the need to for it to spend 3.5 hours comparing backup files when the next backup starts.

Is there a work around? Does a later version of Norton Ghost deal with this 'feature' in a better manner?

Thanks in advance

Rick

Replies

Kudos1 Stats

Re: Ghost 15 Slow After Enforced Reboot

Symantec System Recovery or now Veritas System Recovery handle this properly. There is a driver that tracks changes to the HDD / SSD. In the event of a power failure, it does not have the long reconciliation. I'm not sure which versions still support Windows XP though.

Kudos0

Re: Ghost 15 Slow After Enforced Reboot

Your exactly right and very perceptive to figure it out.

As Red mentions, with a incomplete shutdown the driver and database that tracks the changes does not get properly updated and written to the drive.  The next backup gets stuck on "reconciling changes" for quite a while before the backup can begin.  There is nothing you can do except wait it out or start a new full image.  I have my images set to start when I'm asleep so if it happens it doesn't bother me.

Dave

Kudos0

Re: Ghost 15 Slow After Enforced Reboot

Many thanks, RedH and Dave, you've confirmed what I thought and for the meantime I'll continue using Ghost 15. I've looked at the later solutions but can't find an XP compatible version. I'll look further though.

One thing I will do, following the worldwide Ransomware attack, is reduce my backups to one a day (rather than every 4 hours) and only switch on the external drive when my system needs to access it rather than leave it potentially 'exposed'. I have now temporarily disabled Ghost 15 and will manually run backups as and when they are needed.

If there is an XP version with the 'fix' I'll probably purchase it. Once I get use to a product I tend to stick with it - I don't like change unless I really have to. :)

Kudos0

Re: Ghost 15 Slow After Enforced Reboot

I believe Symantec System Recovery 2013 Desktop (NOT R2) was the last version that supported XP but do not know for 100% sure. This is very similar to NG15. I do not know what version 'fixed' the reconciliation issue.

Kudos1 Stats

Re: Ghost 15 Slow After Enforced Reboot

If you didn't already know, Microsoft took an unusual step by releasing an update for XP to patch the flaw for the ransomwhare attack.

https://www.microsoft.com/en-us/download/details.aspx?id=55245

Kudos0

Re: Ghost 15 Slow After Enforced Reboot

Thanks again, DaveH and Red.

R1 looks difficult to find but if the 'fix' is not included I'm not that tempted to spend time on finding out the hard way. I think l'll stick with what I've got until my dear old XP box cannot cope any longer with it's workload. I mainly use it for recording, mixing and editing my music. The software I use for that is also getting on a bit so I'm really putting off the day for a serious upgrade. When that happens I might push out the boat and move to Apple if my pocket will allow such luxuries. Hopefully my external drives and backups will still hold my collection of wave files.

In the meantime it looks like I have an important XP patch to apply, Dave! Thank you for drawing my attention to that.

I'll leave this open for a bit longer in case someone knows more about Symantec System Recovery 2013 Desktop R1.

Huge thanks again.