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Kudos0

Go back to v. 21

Today, one of my machines - automatically and without offering an alternative - updated from NIS v21.7.0.11 to NIS v22.5.0.124. I find the new version too complicated and don't like the way it looks.

I still have some time on my 2014 license and would like to downgrade (go back to v21). What will happen if I use the Norton removal tool to get rid of v. 22 and then install NIS-ESD-21.6.0.32-EN.exe?

Thanks.

Replies

Kudos0

Re: Go back to v. 21

Hello houri

You can do that, but make sure you have Automatic Download of New Version turned Off. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

Thanks very much floplot. Ummmm, where is the setting in v21, please, that enables me to turn the automatic download of the new version off? Thanks.
Kudos0

Re: Go back to v. 21

houri:
Thanks very much floplot. Ummmm, where is the setting in v21, please, that enables me to turn the automatic download of the new version off? Thanks.

Hi houri,

Here is a screenshot showing how to turn off automatic download of new version in NIS v21:

Hope it helps.

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Go back to v. 21

Thanks!  Found it - it's under 'Settings' then 'Administrative settings'

Kudos0

Re: Go back to v. 21

I also need to go back to V21 but I don't have a download.  I renewed my subscription so I should be entitled to it.  Is there a link available?

Not only do I not like the new look, but V22 is missing a feature that I use a lot (Network Security Map).  If this feature is not restored to the product, I will not renew next year and will look for a free or lower-cost solution, which would be a shame since I have been a loyal Norton user for years.

Kudos0

Re: Go back to v. 21

Hello aprete

You want to go back to 21.6, but for which product? Do you want NAV/NIS/N360? I can give you a link, but need to know for which program. Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

I never like the new look but you soon get used to it lol!  The big difference this time is it is green instead of yellow and has crosses instead of ticks.  I don't know anything about the Network Security map, but I said the same thing about looking elsewhere.  But having looked elsewhere and done some reading and research, I came back.  Annoying though it is to be messed about, the changes were probably necessary due to Windows 10 coming out.  My workaround for losing the Registry scanner has been to now buy the 5 device Norton Security plus Norton Utilities which has the registry scanner - instead of buying two 3 device licences that included the registry scanner.  Does Norton Utilites have the Network Security feature you need?

Kudos0

Re: Go back to v. 21

Hello Hazel

Here is the write=up about Norton Utilities

http://us.norton.com/norton-utilities

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

Floplot, the program is Norton Internet Security.  I have just confirmed the product name on my non-upgraded PC.

Thanks.

Kudos2 Stats

Re: Go back to v. 21

Hello aprete

Here is a link for NIS 21.6

NIS

http://buy-download.norton.com/downloads/2014/21.6/NISNAV/US/NIS-ESD-21....

Important---Immediately disable Automatic Download of New Version. After doing this, then you can run live update and restart. Please go over the other setting

Once the user install these products, he should set Settings > Updates > Automatic Download of New Version > Disabled.

https://support.norton.com/sp/en/aa/norton-core/current/solutions/v23920...

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

Hi Floplot,

Awhile back you and others here solved a problem for me. I'm hoping you can do so again. I to received the new product update the other day and am totally dissatisfied with the appearance and functionality of same. Not to mention Network Security Map has been removed. I use that little gem numerous times daily and find it very useful. I would like to revert back to the version I was running, which was NIS 21.7.0.11. Would you kindly assist me with this matter?

Kudos0

Re: Go back to v. 21

Oops, Thank You, Jaydee109

Kudos0

Re: Go back to v. 21

Hi Floplot,

I decided to try the solution you suggested for Aprete even though it mentioned a different version. It worked fine and I even ended up with the 21.7 version I wanted. I give you a Kudo and another thank you for your post.

Thank You,

Jaydee109

Kudos1 Stats

Re: Go back to v. 21

Hello jaydee109

I'm glad that you were able to go back to version 21.7 and that my link helped you do it. Remember to keep Automatic Download of New Version turned off. I have always had that setting turned off since I usually don't like to get a new version when it first is released. I even wait with my Windows Updates for a few days to see if any have been pulled or changed or cause major problems for others.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

Floplot, it worked very well. Thanks and Kudos.

Kudos0

Re: Go back to v. 21

Hello

Glad it worked for you and thanks too.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

Thanks for this idea. Downgrading is a must for me. I was also not given a choice to stop the upgrade. My Win 8.1pro 64Bit system slowed down in every aspect to a horrible state the second it rebooted from the forced upgrade. Downgrading is the way to fix this, thank you.

Kudos0

Re: Go back to v. 21

Ok I've been on the new version now for some days and decided I want to roll back to the older version of Norton 360 with the registry scanner back just to try something out.  First couple of days were Ok but now I'm getting glitchy and have the urge to run the registry scanner!  Just to see if it changes anything.  So please can you tell me how to go back to the older version.  I had Norton 360 which, after the update became Norton Internet security with backup.  The licence is for 3 laptops but I only really want to roll back on one of them - is this possible?  If not I'll roll back all 3 laptops.

I believe I have to download something and run it and remove the update, is that right?

Kudos0

Re: Go back to v. 21

Well I have just spent an hour with online chat asking two questions and didn't get an answer to either of them!

1) How do I roll back to the original Norton 360 and remove the update

2) Is the registry cleaner in Norton 360 (as was) the same as the Registry Cleaner in Norton Utilities?  Or a different version of registry cleaner.

The second question didn't get a straight yes or no or any kind of answer really.  The first question I was told I was stuck with the update, but after saying I wanted a refund they said I could try to download the legacy version and enter my product key.  Then told me I wasn't eligible for a refund as the licence is over 60 days old.  (I've already had one refund for my other licence).  My point was - if I had bought NIS it would have been cheaper.  Norton 360 is now effectively NIS so I wanted at least a partial refund.

Anyway - is that what you would suggest as a way of rolling back - downloading the legacy version?  or should I use the norton removal tool to remove the update?

Kudos2 Stats

Re: Go back to v. 21

Hello Hazel

1. backup Identity Safe in dat and CSV formants

2.Download the Norton Removal Tool

3.Download N360 21.6 version

4.Remove N360 using the Control Panel method and restart

5 Run the Norton Removal Tool and restart

6. Run the N 360 21.6 program

7. Immediately, turn off Automatic Download of New Version

8 Run Live Update and restart as necessary

9. Import your Identity Safe if needed

10 Go over Settings.

11 Good to Go. BTW. You were not upgraded to Norton Security with Backup. You were upgraded to the same version number, but retained the same N360 License and EULA.

N360

http://buy-download.norton.com/downloads/2014/21.6/N360/US/N360-ESD-21.6...

Once the user install these products, he should set Settings > Updates > Automatic Download of New Version > Disabled.

https://support.norton.com/sp/en/aa/norton-core/current/solutions/v23920...

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Go back to v. 21

What is the URL to download N360 Premier v21?

Kudos0

Re: Go back to v. 21

aenagy:

What is the URL to download N360 Premier v21?

N360 Premier:  www.norton.com/oldn360p

Kudos0

Re: Go back to v. 21

You're an absolute star, thank you.  All sorted.

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