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Going to Norton Security from Internet Security.
I was checking my Norton Internet Security - Norton Management. I got a message about changing to Norton Security for Free. It said that I would get coverage for multiple devices, in one subscription. My original subscription would be changed to this, keeping my current days left till renewal. Then it would auto-renew. I already have auto-renew on. I figured I would go further in, to see whether it looked good. Maybe more details.
I continued, and got to a Manage page showing that I was Now on Norton Security, with a Download box. I clicked on Download and was "told" that I had NO Installs remaining. I read a little more, and saw that might have extra installs registered, then went to Manage and Removed a laptop from the list, that I Know is Broken. I also removed an Older tablet that I have NOT used for a year (TOO slow). Tried again. STILL can't download. I look at Services -> Manage My Installs, and see ONLY my Desktop listed there.. "1 of 1 Seat used". It has a choice to Remove License. If I click on it, it says I should ONLY use this, if the device is NOT being used, or is LOST, because it could cause problems with any Norton Program there.
So, HOW am I supposed to do this? Do I Uninstall Norton Internet Security First, then sign back in and Download Norton Security? The Video seems to ONLY talk about Adding to a NEW device.... NOT Replacing One Norton Product with Another.
I tried using norton.com/setup on my smartphone. I signed in, put the Product Code that was shown on Manage (for Norton Security). Got a page with a Download button, and an e-mail field (to have an install link e-mailed to the device). I tapped on the Download. Next thing I see, is NOT a download, but "Uninstall Open" buttons for Norton Mobile Security, that I already had installed.. It was saying that I should Renew to get back to Premium Service. So, NOTHING downloaded??
WHAT are the System Requirements for Norton Security? They were NOT SHOWN. If I DO get this to download, and then start an Install, I do NOT want to see "Sorry, but, your system is NOT up to Spec for this program. Please close this and TRY to reinstall your Old program".
How can I REVERSE back to having Norton Internet Security showing on my Norton Manage??? NIS still seems to be working.