Not what you are looking for? Ask the experts!
Google Chrome Critical Error Scam
I was logged into Washington Post today. I just recently did a clean install of Windows 7 64 bit a couple of weeks ago and have only bare bones items installed including Firefox which is my primary browser. The comments on Washington Post don't work correctly in Firefox so I installed Chrome. The only extension I installed was LastPass. Even though I'm a subscriber, WaPo does have some ads, even on my profile page where I was accessing the summary of my comments. I right-clicked to load a particular comment in a new tab (not an ad) and the new tab displayed the Google Chrome Critical Error Scam error instead.
The whole screen of the tab was red colored with the following scam message text:
Google Chrome Critical ERROR
This was a dangerous try to get an access to your personal logins & bank information.
Luckily, your Firewall managed to block this suspicious connection.
We recommend you to freeze your accounts until some measures will be taken.
There is a great threat of leaking of your personal data.
So, you need to respond swiftly!
Trojan Virus may have already hurt your hard disk and its data.
That is why we are checking and verifying your current system security
Do not waste your time and consult one of our service centers or call us.
Contact Number: +1 (888) 563-5234 (TOLL-FREE)
Contact Microsoft Support: +1 (877)527-9459 (TOLL-FREE)
Your urgent response is needed.
To deal with this problem, contact our network administration.
[Button in lower right corner that says "Call Help Desk"]
There were no suspicious processes running, no suspicious programs installed in Control Panel, Windows is always 100% up to date, and Norton has always been installed and running, and as I said it's a clean Windows install with barely anything installed. So how can I get this phishing scam popup? I read in another thread a user said that it can be triggered by an ad and to disable Java, but I don't even have Java installed, nor do I have any other extensions installed except for LastPass. I need and want to know how this could happen as I consider it an invasion and would like to be able to avoid it from ever happening, even though I'm educated enough to recognize such schemes and not fall for them. Not to mention it froze the browser as well which greatly upset me. When I reloaded Chrome, I clicked to restore the tabs and it froze again. I didn't see an option like Firefox has that allows you to check and uncheck the tabs you want to load to avoid this type of problem so I had to reload it again and just not reload the tabs.
I've used the system for a couple weeks with Firefox and had never had any problems. This only happened immediately after installing Chrome. Do any of you know how this can happen?
I appreciate any help or information that you can offer!