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Kudos0

Google Incognito with Family?

Is it possible to block Google Incognito with Norton Family? Thanks

Replies

Kudos0

Re: Google Incognito with Family?

Hi jakesjag,

To block the https sites in Chrome, NF needs the NF plugin to be enabled.

In chrome, the NF extension will not be monitoring the incognito mode by default.  Users should follow the below steps to enable monitoring in incognito mode.

  •         Launch chrome
  •         Go to chrome extensions page (chrome://extensions/)
  •         Enable the option “Allow in incognito”
  •         This will not display the web page to the user ( But a blank page will be displayed)

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

I am not sure I understand. I went to the Chrome Extension and saw the Allow Incognito. Enable the option Allow incognito means to click on it right. When I did I get the box that says "Warning: Google Chrome cannot prevent extensions from recording your browsing history. To disable this extension in incognito mode, unselect this option." Then I went to use incognito window and still could use it. Is there a particular extension I click on or click on it for all my extensions. I attached an image of what it looks like Thanks so much Marilyn
File Attachment: 
Kudos0

Re: Google Incognito with Family?

Hi,

We don’t support Incognito mode in Chrome in terms of referring to sending an alert when child is launching chrome via Incognito mode.

However for Norton Family Extension, if the user allows incognito mode setting in browser,  then our product will work as expected except that the block page won’t be displayed instead an empty page will be displayed. But it does block and sends the respective logs to the parent.

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

Hi,

Does this feature only apply to Windows or does it work for Android as well?

Thanks!

Kudos0

Re: Google Incognito with Family?

Hi chec,

The above description is specifically for Windows devices.  For Android, Norton Family can now monitor your child’s web activities in incognito mode on the Samsung S browser and Chrome Browser on Android Lollipop and above.  Below is the link to the release announcement.

https://community.norton.com/en/forums/norton-family-android-34525-has-b...

Thanks

Katie.

Thanks Katie
Kudos0

Re: Google Incognito with Family?

Thank you Katie! So does this mean that we will automatically receive an alert if incognito mode is used within the two specific browsers you listed above?
Kudos0

Re: Google Incognito with Family?

chec,

The specification is not just the browsers.  It's Samsung S browser and Chrome Browser on Android Lollipop and above.

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

I'm sorry, I don't understand your response. I know you said it applies to the Samsung and chrome browsers but will I receive an alert if there is an attempt to go incognito?
Kudos0

Re: Google Incognito with Family?

Hi chec,

In the current version, we don’t differentiate whether a page is browsed in incognito or normal mode. For  all modes,  we do send alerts when pages are blocked and activities log details when pages are monitored on Android Lollipop and above devices.

Previously, we used to send an alert if an attempt is made to browse webpages in incognito mode. Now in Android Lollipop and above devices, we send alert/activities details with the web page details.

We currently don’t send if the page is browsed specifically in incognito or normal mode. 

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

I installed the free 30 day trial to test out the function of monitoring incognito mode.  I am trying this on a Galaxy S3 and it doesn't seem to work.  It won't monitor on the preloaded "internet" app or on Chrome.  The instructions above do not work on the S3 with Android 4.4.2.  Is this phone too old for this feature?

Kudos0

Re: Google Incognito with Family?

Hi DaveK88,

The specification is Samsung S browser and Chrome Browser on Android Lollipop and above.  Lollipop and above means Android 5.0 and above, so Android 4.4.2 is not within the requirement.

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

Hi Katie - 

I was the one who posted this original question and could not get it to work.   Just went back to check again.   I have added pdf file with pictures to show what the extension page looks like and the incognito page after it was done.   Perhaps I have not set the extension correctly.

Thanks

Marilyn

File Attachment: 
Kudos0

Re: Google Incognito with Family?

Hi jakesjag,

Thanks for the screen shots.  Can you please let us know what you did first, then you see the second screen shot? 

When you try to visit a forbidden website in private mode, do you get blocked?

Thanks

Katie

Thanks Katie
Kudos0

Re: Google Incognito with Family?

Hi Katie - 

What I did first was install the Norton Family Extension then followed instructions you had posted above.

  •         Launch chrome
  •         Go to chrome extensions page (chrome://extensions/)
  •         Enable the option “Allow in incognito”       
  •  
  • This will not display the web page to the user ( But a blank page will be displayed)

To check it from there - I opened incognito search which opened as shown in image and then searched and was able to open any website.

Thanks

Marilyn

Kudos0

Re: Google Incognito with Family?

Hi Katie- My daughter has HTC Desire 626 with Android 5.1. Norton Family 3.4.8.15 is running on her phone. We have made YouTube a restricted site. With Chrome browser in normal mode, youtube is blocked as is designed. Based on the forum here, my understanding that in private/incognito mode, it should also be blocked since she has Android 5.1 and using the Chrome Browser? That is not occurring. YouTube IS accessable in private/incognito mode. Please help.

Kudos0

Re: Google Incognito with Family?

Hi Sheldon L,

The discussion before you in the thread is about Windows, like Windows PC.  You are talking about Android, like Android phone.

Norton Family can now monitor child’s web activities in incognito mode on the Samsung S browser and Chrome Browser on Android Lollipop and above.  Below is the announcement.

https://community.norton.com/en/forums/norton-family-android-34525-has-been-released

Thanks

Katie

Thanks Katie

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