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Kudos0

Guest User bypass

I can't find a way to prevent the Guest user account being used.

Any advise welcome.

Thanks,

Andrew

Replies

Kudos0

Re: Guest User bypass

Hi Andrew,

If the monitored device runs Windows OS, like a PC or laptop,

please give non-administrative rights (limited or restricted) to your child’s user account.  Otherwise,  the kid would have the ability to install/uninstall any apps/games on the PC. 

If the monitored device runs Androids, like a Android phone,

please check out the link below:

https://family.norton.com/familysafety/help.fs?action=androidLinstructio...

Thanks

Katie

Thanks Katie
Kudos0

Re: Guest User bypass

Hmmm... OK, with other Parental apps (Android devices BTW), we have been able to limit the Administrative use on the device.

With Android phones, the user is the administrator, and the device doesn't support profiles. We set up our childrens Android tablets in the same manor.

I have no desire to 'root' the devices, so Norton Family seems to be missing a trick here... unless I've missed something in the above documentation link?

Any help appreciated.

Thanks

Kudos0

Re: Guest User bypass

Hi Andrew,

Could you please provide the below device details,

Device Model & manufacturer,  OS version and Screenshot of the Users & Profiles in the device.

Users & Profiles can be found in 'Settings' > 'Users'

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