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Kudos0

had problem recovered password now my email address?

First I downloaded google chrome to try out and saved to desktop.

I then tried to open my vault to put some words in. I couldn't so I got a new password but it won't accept my email. ? The one I just got the info on reseting my password from?

Help.

Replies

Kudos0

Re: had problem recovered password now my email address?

First I downloaded google chrome to try out and saved to desktop.

I then tried to open my vault to put some words in. I couldn't so I got a new password but it won't accept my email. ? The one I just got the info on reseting my password from?

Help.

Kudos0

Re: had problem recovered password now my email address?

Hi,

When you say, you got a new password - did you reset the existing vault? What is the product you are using? Not accepting e-mail meaning you are unable to login to your Norton Account?

Regards,

Prasanna

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