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Kudos0

Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hi All

l asked a while back about Fios Mobile not working with the Norton Core and was told the Norton engineers were working on it but didn't have a solution yet. I just saw the CCTV threat to DVR come through and of course it worried me. Have there been any solutions? 

As it is, I must keep the Verizon WiFi on to be able to use my mobile devices for Fios and to print.  (btw the Verizon Quantum Router does not form a good bridge even with the WiFi turned off, but it is required for my Fios TV, so...) As it is, I pretty much don't even use it since the tiny signal the Verizon WiFi sends out won't run my saved programs anyway. I just found out that I can get my printer to work with the core (thanks SoulAsylum!) although I am still using the Verizon WiFi to print. I am overwhelmed with work so things get put off.

I said I need a solution but a status on the problem would be great.

Thanks

Anne

Replies

Kudos1 Stats

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hello Anne

SoulAsylum is the one who can help you out. He is using FIOS and has it set up in what he calls a nat-nat connection. He's the one who can explain it to you. I am also using FIOS and have my wireless printer connected along with my Android cellphone and my desktop, my hubby's Android and his laptop,  a smart TV. He is better off  explaining how to do it. We both have separate TV and mobile phones as well as other

devices. With Christmas being on Monday, I'm not sure when he will be online again. I'll have him check in on this thread when he logs in again..

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.2.22 Core Firmware 270 I E 11
Kudos1 Stats

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hello annebreene Given you have the "Quantum" device from FIOS I assume that you also have TV & VOIP phone services as well. That being the case you cannot set the Quantum into bridged mode IE disabling its DHCP or routing because it must remain enabled for the other services to function. The setup I have with FIOS is disabling the wifi on your Quantum modem/router by logging into its settings page in your browser. Then, connect the Core to one of the LAN ports on the Quantum. Power on both devices, making sure you have Bluetooth enabled on your smartphone. Follow setup screens as normal.

If your printers are wireless simple set them up with their internal settings to connect to Core wifi as any other device. Core will see them. If you want them wired connected use the LAN ports on the Core. It will setup the printers in the same manner.

Core will give you a notification that "we have detected Core is connected to another device which is routing traffic". Ignore it since that will be the Core telling you that you have a NAT-NAT configuration. Complete your setup as you normally would.

DON'T be so worried about a high "security score" as that doesn't really mean anything other than just that. A score and it may very well be the best one you can obtain for your particular setup. Please let us know how you made out with your setup.

Cheers and Merry Christmas!!!

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.168 / NSBU 22.16.2.22 / Norton Core v.270
Kudos0

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hello ann. We haven't heard from you so I am following up to see if your issue has been resolved.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.168 / NSBU 22.16.2.22 / Norton Core v.270
Kudos0

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hi SoulAsylum

I have as usual been up to my neck in work. I have successfully connected my core via NAT-NAT as u defined it.  But when I google it I can't find a definition except in urban dictionary that I am sure did NOT mean what you mean.  What is the definition if you please?

So I connected my wifi printer to the core wirelessly. I added glued the address in settings so all my machines could always find it.  Problem solved.

I cannot make a bridge and stop the wireless from the quantum (well I can but I won't - even though I understand from you that I can't ;) ) router since that is the only way I can watch Fios TV recordings on their app on my mobile devices.

I haven't bugged them lately, but I will sometime.  Maybe when I finish the paper I am working on. I still haven't checked on my ID Safe. It seems to be working well and the last time I looked I couldn't find the trial version tag on my ID Safe in my account.

Would the definition be natural to natural? You are a big help - thanks much!  Anne

Kudos0

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

thanks floplot!

Kudos2 Stats

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

NAT - Network Address Translation.  NAT-NAT simply means that you have two devices doing Network Address Translation the Core Router and the FIOS Quantum router.  This normally reduces your security score on the Core but it is inevitable for your setup since you need the Quantum router for your other features to work.  Hope this explanation helps.

Kudos0

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Of course!! I should have realized!  Thank you MannyT

Kudos0

Re: Has the Verizon problem with Fios Mobile and Fios Quantum Bridge been resolved?

Hello annebreene I apologize for the late reply. MannyT explained your questions quite nicely. I will only add that since you have TV and/or voice phone services do not try bridging your FIOS device. Its really not the best choice and will cause issues. FIOS does adequately protect their network up to the point where Core takes things into its Network. Your FIOS device will route traffic to your TV's and phone while the rest of your device will be on the Core network. Totally protected will be everything connected to Core. I have this setup and its just perfect with a score of 477. Glad we could assist. If you believe your issue has been resolved please by all means mark the appropriate post as the solution. Other may then see the solution in the event they have the like issue.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.168 / NSBU 22.16.2.22 / Norton Core v.270

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