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HELP! Carried out a full system scan & now can't get past Welcome page.
I renewed & upgraded my subscription yesterday and ran a full system scan this morning. Stupidly I ticked the 'shut down computer' box so don't know if any issues were identified by the scan.
However, now when I start it up it goes to the Welcome page to log me in - this didn't happen previously and my computer just used to boot up as normal.
At this point can I just say that I'm not very techy so if I'm using the wrong terms then I apologise.
If I click the 'owner' button it says that it is 'loading my personal settings' flicks to my screen saver for a second and then flicks back and says that it is logging me off & saving my settings.
Have tried about 20 times but same thing happens each time. I've tried turning it off & on ;o) and even tried F1 thinking I might be able to start it in safe mode but my keyboard doesn't seem to work now either!
Can anyone out there help me please? Just to be clear, I don't get any error messages or anything. It just won't log me on.
Thank you so much.