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Kudos0

Help with configuring Norton to avoid checking files

Hi,

I am currently using Norton 360 and am installing Rockwell RSLogix 500 software. This is one of the Cautions when installing the software "Certain anti-virus software packages, such as Norton Anti-virus,can corrupt the activation files. Configure your anti-virus

software to avoid checking the files EVRSI.SYS and 386SWAP.PAR." Any help to configure Norton to avoid checking these files would be appreciated.

Thanks

Replies

Kudos0

Re: Help with configuring Norton to avoid checking files

Hi,

I am currently using Norton 360 and am installing Rockwell RSLogix 500 software. This is one of the Cautions when installing the software "Certain anti-virus software packages, such as Norton Anti-virus,can corrupt the activation files. Configure your anti-virus

software to avoid checking the files EVRSI.SYS and 386SWAP.PAR." Any help to configure Norton to avoid checking these files would be appreciated.

Thanks

Kudos0

Re: Help with configuring Norton to avoid checking files

Hello 08Harley,

Welcome to Norton Community!

You can try to add those specific files to scan exclusions. May I know the version of Norton 360 you use? If you are using the latest version 21.x, then refer to the KB article provided below to add the files to the exclusion list:

https://support.norton.com/sp/en/us/home/current/solutions/v3672136_N360_N360RET_2014_en_us

Hope this helps.

Thanks!

Harry

Norton Support

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