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Kudos0

Help: Forgot Norton Family account email and password, need to remove it

Hi,

I am attempting to uninstall Norton Family on an old machine that I have laying around, but I have completely forgotten the account email and password. Is there any way to remove the program without having the account email and password? Help is appreciated.

Replies

Kudos0

Re: Help: Forgot Norton Family account email and password, need to remove it

Hi flier21,

Do you have some ideas which email you might have used for the account?  You could try to follow the steps below to recover the password by checking a few email address(es) you could have used.  If this doesn't help, please let me know and we will find other way to uninstall the program.

  1. Go to family.norton.com
  2. Click Sign in Link
  3. Choose ‘’Forgot Password” link
  4. User will be redirected to the page, which will ask for the email id.
  5. Type the user’s email id.
  6. An email will be sent with Password recovery instructions

Thanks

Katie

Thanks Katie

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