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Kudos0

Help Needed With Restart After Threat!!!!!!!

Earlier, norton detected sonor threat, norton asked me to restart comp to get rid of virus. I did that, now computer wont allow me to log, keeps rebootin itself, What can i do to log on???

Replies

Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

Earlier, norton detected sonor threat, norton asked me to restart comp to get rid of virus. I did that, now computer wont allow me to log, keeps rebootin itself, What can i do to log on???
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

When the PC restarts hit F8 and choose last known good configuration. If that works then do not power off or reboot and reply to here that it is now up.
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

I did that and nothing, keeps doing what it has been. All it does is show the windows xp logo and shuts down and restarts.
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

OK Try same F8 but boot to safe mode
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

still no luck

Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

it probably removed some system file - so you need to get a XP cd, boot it up, and select repair

not sure if you have any recovery options when you boot the pc up - but you can also try pressing: r, F9, F11 and F12 randomly when you're booting the pc up - if you have the recovery option, you won't need a XP cd

Message Edited by cinek on 09-03-2009 12:27 PM
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Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

Using the recovery method all personal data etc will be gone. Better to try the XP repair first.Message Edited by mdturner on 09-03-2009 01:06 PM
We look forward to the time when the Power of Love will replace the Love of Power. Then will our world know the blessings of peace. ~William Ewart Gladstone
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

mannyc, did you only press the F8 key once? You need to tap the key repeatedly during the initial boot process until you get the boot options menu.
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

where can i purchase or acquire an xp cd???

yes i pushed the f8 button more than once to review options, but nothing worked.

a message came up sayin "This application failed to start because user32.dll was not found. Re-installing the application may fix this problem."

Kudos0

Re: Help Needed With Restart After Threat!!!!!!!


mdturner wrote:
Using the recovery method all personal data etc will be gone. Better to try the XP repair first.Message Edited by mdturner on 09-03-2009 01:06 PM

no it won't - there are two options when you open it up, you can repair system files without loosing any other files etc - or you can format the whole HDD and get it to the same state as when you 1st booted it up

----------------------------------NIS 20.2.1.22Windows 7 64bit
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

where can i get an xp cd??
Kudos0

Re: Help Needed With Restart After Threat!!!!!!!

some place like ebay - M$ doesn't sell it any more - so I'm guessing it's the only place
----------------------------------NIS 20.2.1.22Windows 7 64bit

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