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Kudos0

HELP! Norton has Blacklisted my website and it is CLEAN!

Norton Showing my website, www. ScraPerfect .com has CRITICAL issues and that the site is likely compromised. My website is safe and clean on all other lists but yours. 

Please remove from your blacklist!!!!

Replies

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Hello Mom2Two

I just checked your website in Google and it is showing as Green Go. So all is good now.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

When I try it on https://sitecheck.sucuri.net, it is still blacklisted. I contacted Norton and they said it may take a couple days to clear....hopefully they are right because this is really bad for my reputation, and the website IS just fine!

Hmmm. IS it a money making scheme to try to get us to buy Norton products? That would be so mean and underhanded, right?

Kudos1 Stats

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

https://safeweb.norton.com/report/show?url=scraperfect.com = SAFE                                         

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Ah... THANK YOU!!!!!

I wonder how to get Secure to change their listing. Any ideas?

Kudos1 Stats

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Force a Re-scan at Sucuri to clear the cache.
Website: scraperfect.com
Status: No Malware Detected by External Scan.
Web Trust: Not Currently Blacklisted (10 Blacklists Checked)                                              

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Thanks. I'm trying to do so but it keeps freezing. i'm current chatting with them...

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

All done. And a big thanks to all of you!

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Hello Mom2Two

You are welcome.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Norton has done the same to my site, and I'm not happy about it. Google says I'm clean, as does every other checker, except YOU. You are the only ones on Securi Site that think I have a virus on my site and I won't be paying you anything to remove it, cause it's fine. Take me OFF your list (www.alypain.com) NOW!!

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Have you checked into the threats listed in the Safe Web report.

https://safeweb.norton.com/report/show?url=http%3A%2F%2Fwww.alypain.com%2F

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

I have the same thing and yes, I'm pretty sure it's scammy. How did you contact them to get it to clear? When I asked the same they want to got through it with my developer!! No way I'm paying her time for them to go through my site when there's nothing wrong with it.

Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

Hello AlyPain

According to Safe Web, you have an issue with the javascript that is in your website. Have you joined Safe Web which is free?

Please follow instructions on this site for Safe Web Site problems.

http://safeweb.norton.com/help/site_owners

Once you register with the site, they will email you a Meta Tag and a html file. If you will post the html file in your next post, I can then submit your website to the Safe Web Team. They can then verify ownership and also manually re-evaluate the website. They can't do it until late Sunday night after midnight EDT. They are off on the weekends.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: HELP! Norton has Blacklisted my website and it is CLEAN!

For NORTON, I emailed falsepositives@symantec.com and they researched it and said I was in fact clean. (duh?). There is a link online to request it, but many of the questions didn't apply and so I was confused!

Then for SECURI, I did a forced a Re-scan by clicking on the link towards the bottom of the window. If you have trouble, there is a "live chat" and they helped me find the Force Rescan link (as it's right there but not very obvious). Then all was good (for now).

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