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Kudos0

Help related to identity safe and exception list

Hi. I have been wanting to delete my identity safe profile but could not find the delete option. Is there anyway to delete my profile? And also i have been playing game called blackshot. After installing norton 360, norton 360 detects blackshot as a trojon which is obviously not... How to i add blackshot into the exception list? Thanks. Hope my questions could be answered asap :)

Replies

Kudos0

Re: Help related to identity safe and exception list

Hi. I have been wanting to delete my identity safe profile but could not find the delete option. Is there anyway to delete my profile? And also i have been playing game called blackshot. After installing norton 360, norton 360 detects blackshot as a trojon which is obviously not... How to i add blackshot into the exception list? Thanks. Hope my questions could be answered asap :)

Kudos1 Stats

Re: Help related to identity safe and exception list

If N360 has quarantined the Blackshot .exe, you should be able to go to History>quarantine, click on the entry, click more details, and from there you can submit the file to Symantec, so they can adjust for it, and then click restore and ignore.

You will need to wait for someone else on the profile issue.  No idea on that one.

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: Help related to identity safe and exception list

Hey thx for answering one of my questions :)

Kudos0

Re: Help related to identity safe and exception list

Hey i cant find the qurantine option anywhere? Can you guide m step by step on how to do it? Thanks :)

Kudos0

Re: Help related to identity safe and exception list

Go to Tasks > Security History > Quarantine.


Yogesh

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