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Kudos0

Help uninstalling Norton Family

i tried to uninstall and got a msg saying "trying to locate file "InstStub.exe"  I have searched and it cant be found.  How can I uninstall?????

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Kudos0

Re: Help uninstalling Norton Family

Hi Jerzeemommy,

What version of Norton Safety Minder do you have on the PC.  Please right click on the Norton Safety Minder icon in the system tray and select “About Norton Safety Minder”.  You should be able to see the version number.

What Operating System is running on the PC?

Is it possible that you could send us a screen shot of the error message?

How did you try to uninstall Norton Safety Minder on the PC.  Did you get a chance to get the screen where asks you to enter your account email and password?

Thanks,

Katie

Thanks Katie

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