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Hi I am new and I am Yvette

I purchashed an antivirus ( Norton) for my Adroid cell phone and I have a virus! I dont know who to contact ab=nd my cell provider says to back up my stuff and wipe it clean and do a factory reset. I am reluctant to do that. Can anyone help me?



Re: Hi I am new and I am Yvette

Was it Norton Mobile Security that found the virus? What virus did it find?

What phone do you use, and what is the Android version.

Things happen. Export/Backup your Norton Password Manager data.

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