• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

Hi I am new and I am Yvette

I purchashed an antivirus ( Norton) for my Adroid cell phone and I have a virus! I dont know who to contact ab=nd my cell provider says to back up my stuff and wipe it clean and do a factory reset. I am reluctant to do that. Can anyone help me?

Replies

Kudos0

Re: Hi I am new and I am Yvette

Was it Norton Mobile Security that found the virus? What virus did it find?

What phone do you use, and what is the Android version.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.