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Kudos0

Hi I want to request refund on my recent renewal

Hi I want to request refund if my recent Norton renewal

Replies

Kudos0

Re: Hi I want to request refund on my recent renewal

Norton Community does not have access to your Norton account, subscription details nor payment method.  


Please visit the Cancellation & Refund Request page.


Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN

Kudos0

Re: Hi I want to request refund on my recent renewal

Please refund my recent renewal! My detail and renewal details below: Your Automatic Renewal Status Your Products Your subscription to your Norton Product was renewed on September 16, 2022. Your credit card listed below was automatically charged [Removed] on September 16, 2022 for another year of protection. MY BILLING INFORMATION Order Number: [Removed] Name: [Removed] Card Ending In: [Removed] Subscription Amount: [Removed] Tax Amount: [Removed] Total Amount: [Removed] Product Serial Number: [Removed] Please note, we have updated our terms of sale related to payment terms and credit card transactions, product and services usage rights, contact information, etc. The updated Terms are effective upon the date noted therein. Cancellation You can cancel or unsubscribe at any time at my.norton.com or by contacting Norton Support. If you request a refund within 60 days after being billed, you are entitled to a complete refund. For more details, please visit the Norton Return Policy.

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]

Kudos0

Re: Hi I want to request refund on my recent renewal

Norton Community does not have access to your Norton account, subscription details nor payment method.  


Request a refund for your Norton product purchase
https://support.norton.com/sp/en/us/home/current/solutions/kb20100111150039EN


Contact Norton Support regarding your subscription/refund. 

Twitter Norton Support
https://twitter.com/NortonSupport

Kudos0

Re: Hi I want to request refund on my recent renewal

Norton Support is via Chat or Phone.  No Email support. 

Please review: ~ regarding Chat Support ~ regarding Phone Support
here > 
https://community.norton.com/en/comment/8530796#comment-8530796


as test: Chat from Edge ... okay for me. 

~ Contact Norton Support 

Twitter Norton Support
https://twitter.com/NortonSupport(link is external)

~ regarding Phone Support
Please share your geo-location/country. 
Maybe, I can post Norton Support phone number, if you want?
Are you United States?