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Kudos0

High CPU usage notification brings up Password window

I just saw this moments ago I was alerted a program was using high cpu by Norton Security. When I clicked the "X" to close the notification it brought up a password window for when you change settings if you have password protection enabled.

Bug or ?

Yes everything is up to date and yes fast start is off.

Windows 10 Pro 64-bit / Norton Security v.22.17.x

Replies

Kudos0

Re: High CPU usage notification brings up Password window

SGFC,

That is interesting.  I've never seen that.  If it happens again...

How to post an image in the forums.

Thanks.

A little bit of knowledge is... well a little bit of knowledge.
Kudos1 Stats

Re: High CPU usage notification brings up Password window

It happened again but it is too quick for a screenshot. I'm not making this up. This time Firefox was using a lot of CPU and it popped up to tell me and when I clicked "X" it showed up again where it wants the password for Norton settings.

Edit - I used a screen recorder to catch it. So pardon the recorder UI.

Screenshot;

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: High CPU usage notification brings up Password window

Are you using a Windows Admin account when you see this?

Have you set up the Norton Settings Password option?

What happens when you enter the password and click OK? ie What screen/settings are you take to?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: High CPU usage notification brings up Password window

peterweb:

Are you using a Windows Admin account when you see this?

Have you set up the Norton Settings Password option?

What happens when you enter the password and click OK? ie What screen/settings are you take to?

Yes I'm using a Windows administrator account.

Yes I have the password option on.

I haven't tried to enter a password because it disappears so fast after clicking "X" on the notification. It doesn't stay long enough to enter the password.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: High CPU usage notification brings up Password window

Next time, do not close any notifications, and try entering the password to see what comes up.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: High CPU usage notification brings up Password window

peterweb:

Next time, do not close any notifications, and try entering the password to see what comes up.

Closing the notification is the only way it comes up.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: High CPU usage notification brings up Password window

SGFC. Does your Norton history show anything logged that would indicate tamper protection is being set off?

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: High CPU usage notification brings up Password window

SoulAsylum:

SGFC. Does your Norton history show anything logged that would indicate tamper protection is being set off?

Cheers

 It takes forever to show the history. But the only thing I found under Norton Tamper Protection was Adobe's genuine software check service. Which wasn't at the time that the password prompt appeared.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: High CPU usage notification brings up Password window

Anyone have any ideas if that's a bug or works as expected? I don't see why a password prompt would show up during a high usage notification unless it was to disable those notifications.

Windows 10 Pro 64-bit / Norton Security v.22.17.x