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ran hot fix(nrt-install from norton acct.. the uninstall tool never prompted me to save settings so i'm afraid i may have lost my local vault. my tool bar settings were gone. when i click on vault it says sign in to norton acct but i get error saying cannot connect to norton servers. i've tried several times on different machines and same error. system overload i'm sure. wish i had never seen this update. good luck to those trying to correct this mess. be careful because after you run nrt you might not be able to connect to norton acct to download. thanks for everyone's help