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Kudos0

hot fix?

ran hot fix(nrt-install from norton acct..  the uninstall tool never prompted me to save settings so i'm afraid i may have lost my local vault. my tool bar settings were gone. when i click on vault it says sign in to norton acct but i get error saying cannot connect to norton servers. i've tried several times on different machines and same error. system overload i'm sure. wish i had never seen this update.  good luck to those trying to correct this mess. be careful because after you run nrt you might not be able to connect to norton acct to download.  thanks for everyone's help

Replies

Kudos0

Re: hot fix?

FWIW ~ despite the order of 'fix' instructions.  You may pull 22.5 Download Installer n' save to Desktop before you run NRT.  That way you're ready.    Granted, if Norton server is not available upon 22.5 install.  You'll will still have 22.5 installed as Trial awaiting connection to Norton server.   If I wrong.  Anyone...please correct me....
I just read message describing not being able to access Norton portal.

Kudos0

Re: hot fix?

Hello

Please see Announcement about servers being down.

https://community.norton.com/en/forums/outage-norton-portals-connectivity-issue

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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