• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

This forum thread needs a solution.
Kudos0

How to allow sites on local subnet that are not registered in DNS

On the "Manage House Rules" settings page, I need to add a Windows local machine name (NetBIOS name) for the home server to the "Specific web sites to allow" exceptions list. The computers on the home network, which run Norton 360 and Norton Family, access the home server's website at http://homeserver (that is the complete URL, there is no ".com" or other domain qualifier). I have added the IP address for the home server, but can't add the URL. Note that the home server's name is resolved by an entry in the C:\Windows\System32\drivers\etc\HOSTS file.

Replies

Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

Hi geogherkins,

Have you tried to uncheck the category of "Uncategorized" to block on the "Manage House Rules" page and save it instead of using the Allowed list to see if it helps?

Thanks,

Katie

Thanks Katie
Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

I have tried adding my home server (computer name "homeserver" on my local subnet) URL to the Family House Rules settings, but it always gives an error "Invalid website". This occurs whether "Uncategorized" category is selected or not.

Apparently the settings logic parses the value entered in the "Enter a website" field and requires a top-level domain name from the root zone (such as .com or .net, etc.). Although it is an IETF valid syntax to specify a fully qualified domain name using a trailing "dot", the Family settings page doesn't allow it. All of the following are disallowed:

THIS IS A BUG. Please report it to the bug chasers and put me on the interested parties list for notification when this is fixed. Thank you.

Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

geogherkins,

Thanks for the screen shots.  Can you please have the "Uncategorized" category unchecked and don't add any of the four links you mentioned to the allowed list to see if that helps?

Thanks

Katie 

Thanks Katie
Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

Katie,

I think you are misunderstanding the question/problem.

If I remove Uncategorized then presumably the account with Family protection will be able to navigate to a UNC path on the local subnet - because all local UNC websites would by definition be "uncategorized". I think that this is what you think the question is. IT IS NOT THE QUESTION.

(I want to continue to block all uncategorized sites. When I turn that preference on, I must also add specific UNC paths to the Allowed list. As you can well imagine, there are going to be many uncategorized sites, local or in the Internet; some of them are within our household and not public and therefore do not have a public DNS fully qualified domain name using one of the registered top-level domain suffixes.)

Norton Family does not allow me to enter any values that do not contain a top-level domain suffix into the Allowed list. THIS IS THE BUG.

Please let me know when you have elevated this bug report up to the appropriate support structure at Symantec/Norton and please let me know how and when I might hear about when this is fixed. Thanks.

Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

Hi geogherkins,

The program currently permits URLs added to the allowed/block list in certain formats.   I will report this to the management team for their consideration.   The reason I suggested unchecking Uncategorized was hoping it's "sort of" workaround to deal with the situation you described.

Thanks

Katie

Thanks Katie
Kudos0

Re: How to allow sites on local subnet that are not registered in DNS

Katie,

Good to hear from you. Let me know what the "management team" response is. Thanks.

George

This thread is closed from further comment. Please visit the forum to start a new thread.