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Kudos0

how to block an incoming ip address with norton 360?

How do I block an incoming ip address with norton 360?..its a fake java update !! Thanks

Replies

Kudos0

Re: how to block an incoming ip address with norton 360?

How do I block an incoming ip address with norton 360?..its a fake java update !! Thanks

Kudos1 Stats

Re: how to block an incoming ip address with norton 360?

Hi and welcome to Norton Community, 0livia.
Before blocking the IP addresses, may I ask you a few questions?
*Do you have any tool bars and addons other than Norton Tool Bar in your system or browser?
*Where do you find this popup?
*Whats your current java version and operating system?
*Please check if you have any unwanted softwarer like custom download managers in your system.
These are to ensure your system is clean.
Just blocking an IP using firewall rules wont help much if the trigger is your system.
Keep us posted on this....
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos0

Re: how to block an incoming ip address with norton 360?

Hi,  here are the answers to your questions..thanks for responding! ...best regards! Olivia
* No
* On Ebay site
*Version 7 and Win7-64bit
*No unwanted softwarer
 

Kudos2 Stats

Re: how to block an incoming ip address with norton 360?

Hi 0livia,
Thanks for your reply. Since the issue is not on your system, it is a popup trying to mislead you.
You may use popup blockers like adblocker or adblock plus.
Here are a few good practices you may want to look into that would help you to avoid such situations:

http://community.norton.com/t5/Tech-Outpost/How-I-stay-safe-online/m-p/1117004

I see you haven't mentioned the sub version of java, like java 8 update 5. Current released version is Java 7 update 67.
Visit here and compare your java version to that given there:
http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
That page is the vendors page of java, listing almost all options for downloading java runtime.
Update us regarding this...
regards, CV | There is no ONE TOUCH KEY to security . Be alert and vigilant. . | Always have a Backup Plan!
Kudos2 Stats

Re: how to block an incoming ip address with norton 360?

Hi, Olivia. These type of popups are regarded as PUPS or PUAS and can usually be picked up by running a scan with Malwarebytes Free version only, not the real time version.

Run a full scan, which may take a while and if it finds anything else and quarantines it, leave it there.

It can't access your system once in quarantine, but best to leave it there, rather than deleting the file.

If your system behaves, you can delete it at a later date.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: how to block an incoming ip address with norton 360?

Hi, yes it is definitely a popup trying to mislead me. I downloaded adblock plus, however since the fake java popup did not show up in the past 24hours...i was wondering if i can add the ip address manually to my blocked list? Oh and I have  Java 7 update 67. Best regards, Olivia

Accepted Solution
Kudos1 Stats

Re: how to block an incoming ip address with norton 360?

Hi, Olivia. Do you really need Java ? Most people don't, and it can be a source of security risks.

http://blogs.msdn.com/b/securitytipstalk/archive/2013/01/28/watch-out-for-fake-java-updates.aspx

If you received a pop-up warning for Fake Java Update while you were surfing a website, chances are that the malware was blocked and there's nothing to remove.

However, If you do have any problems, it might be wise to try one of the free malware removal forums we recommend, where an expert will work one on one to clean your system, if required.

http://www.bleepingcomputer.com
http://forums.whatthetech.com/
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/

Windows 10 Home X 64 Norton Security Premium Current

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