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Kudos0

How can I get past the browser asking for my user name and password?

I have tried to disable Safe Web since I can't get this "feature" to work and it just keeps saying i need to enter a user name and password (see attached file).

I am assuming this is due to your product....

Replies

Kudos0

Re: How can I get past the browser asking for my user name and password?

I have tried to disable Safe Web since I can't get this "feature" to work and it just keeps saying i need to enter a user name and password (see attached file).

I am assuming this is due to your product....

Kudos0

Re: How can I get past the browser asking for my user name and password?

Hi,

Could you list security products and/or Safari browser extensions you have installed?

This might help narrowing down on the issue.

Thanks

SunilkumarSoftware Engineer, Mac ProductsSymantec Corporation
Kudos0

Re: How can I get past the browser asking for my user name and password?

Hi ribit,

The authentication prompt seems not related to NIS product.  Can you please hit cancel and copy/paste what error page you land along with the URL.

Haridharan Nattamai Gangadharan Sr. Software Engineer Endpoint Protection for Mac Symantec
Kudos0

Re: How can I get past the browser asking for my user name and password?

I have the following extensions installed:

Coda Notes, W3C Validator - Ooops that is what keeps asking me for the login (and it doesn't have a login) don't I feel silly. I'm going to uninstall it and see if that fixes it. 

I'm obviously just having really having a bad browser issue from having just upgraded the operating system over the weekend. 

So sorry for bothering y'all, but thank you for getting me on track to fix the issue!

Robin

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