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Kudos0

How to change Norton 360 license key which I have installed using the wrong key

I have an exisitng Norton 360 2.0 for 3 machines license. Have installed and activated on 1st notebook. When I purchased my 2nd notebook and installed with the Norton 360 2.0, it prompted me invalid key (discovered entered wrongly later) when I tried to activate the key, so I try using another set of old license key (Notron 360) and it activated successfully.

How can I change my subscription from the old key to the new key as I tried to uninstall, delete the folder and re-install, it still shows my activated old key with subscription expire soon.

For your advise please.

Thanks.

Replies

Kudos0

Re: How to change Norton 360 license key which I have installed using the wrong key

I have an exisitng Norton 360 2.0 for 3 machines license. Have installed and activated on 1st notebook. When I purchased my 2nd notebook and installed with the Norton 360 2.0, it prompted me invalid key (discovered entered wrongly later) when I tried to activate the key, so I try using another set of old license key (Notron 360) and it activated successfully.

How can I change my subscription from the old key to the new key as I tried to uninstall, delete the folder and re-install, it still shows my activated old key with subscription expire soon.

For your advise please.

Thanks.

Kudos0

Re: How to change Norton 360 license key which I have installed using the wrong key

bt0052:

I think the best place to get this issue solved is by chat with Customer Service.

http://www.symantec.com/norton/support/contact/contact.jsp?pvid=cs

Under certain circumstances profanity provides relief denied even to prayer.Mark Twain
Kudos0

Re: How to change Norton 360 license key which I have installed using the wrong key

1 Make sure that your computer is connected to Internet.

2 Start Norton 360 2.0.

3 Click My Account.

4 Click Activate Norton 360.

5 Type the 25-character product key. - Here you need to enter the Product key which has the subscription remaining.

6 Click Next.

7 Follow the prompts to create a Norton Account and register Norton 360 2.0.

8 Click Finish. Your copy of Norton 360 is now activated with the valid product key.

 

Also the Norton 360 3.5 version is available now, and it is available for you at free of cost as you have a valid subscription remaining. Let us know if you would like to go for it.

 

Vineeth--

Message Edited by Vineeth on 11-24-2009 01:59 AM

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