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Kudos0

How to delete a parent ?

Hi

I have an old parent on the Norton Family account that I would like to delete. I would like to delete the parent. I am not sure of the password and I don't have access to that email address anymore.

Thanks, 

Bretlyn

Labels: Logins

Replies

Kudos0

Re: How to delete a parent ?

bretlyn,

The "parent" you refer to,  is it an invited parent in your existing Norton Family account or you have another Norton Family account (besides the existing Norton Family account you are using) and you want to remove the account?

Thanks

Katie

Thanks Katie
Kudos0

Re: How to delete a parent ?

The parent is my wife however she has changed email address over the last few years so each parent has its own norton family parent and email address. 

I believe they are invited parents from my existing norton family account.  I want to delete one of the invited parents.

Thanks

Kudos0

Re: How to delete a parent ?

Hi bretlyn,

We currently do not support the feature yet. I've reported this to the team for their review.

Thanks

Katie

Thanks Katie
Kudos0

Re: How to delete a parent ?

Thanks for providing an update. 

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