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Kudos1 Stats

How do I access my backup files?

I downloaded IE 8 and for reasons unknown, all my files were lost.  How do I download those files from Norton Backup.  My product is Norton 360 Premier Edition. 

Replies

Kudos0

Re: How do I access my backup files?

Hi,

can you please tell us the exact version of your Norton product?
1. Open the main window
2. Click on Help & Support -> About menu
3. On the About window find the version number (it will look like this: 5.1.0.29)

Also which Windows OS and Service Pack do you run on your machine?

Thanks!

Windows 10 Hungarian, Norton Internet Security v22.9.0.71

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