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Kudos0

How do I cancel the Anti-track subscription?

Posted: 31-Jan-2022 | 6:27AM · Edited: 22-Feb-2022 | 3:35AM · 1 Reply ·

I previously cancelled my Norton AntiTrack trial subscription and did not want a renewal.  Yesterday I got an E-mail that my AntiTrack was renewed and my credit card charged.  I do not want this!  How to I get rid of this unwanted subscription??

[Edit: Calrified the subcription]

Replies

Kudos0

Re: How do I cancel the Anti-track subscription?

Posted: 31-Jan-2022 | 7:16AM · Edited: 31-Jan-2022 | 7:35AM · Permalink

as I recall.  Norton Anti-Track trial required payment method.  
https://community.norton.com/en/comment/8516667#comment-8516667

Please contact Member Services and Support regarding refund:  

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

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