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Kudos0

How do I disable a false "Issue" warning?

The ISSUE:
The Norton tray icon now has a overlapping red circle with a white X in it.

  • Clicking the icon opens Norton where it states:
    "You are at risk ~ Your browser is not protected from intrusion attempts."

QUESTION:
How do I disable and/or hide just the ..."browser is not protected..." warning without affecting other issue notices?


It's like PUPs, or is it PUAs this month?

Thank you for your help - the rest is background information for whatever...

~i~

Rig:
Windows 7 Premium 64
8 Gig RAM
NVIDIA GeForce GTX 650 Ti


Possible Side Effects:

  • Phone support suggested that Norton has bundled their browser protection with anti-virus as part of the program/application/software/appi. If so then the Warning will remain a false positive since I refuse to have something I didn't buy, don't want and don't need being forced upon me. I'd like to be notified/warned when REAL issues arise like detecting changes to the settings, a Trojan, or virus, et al.
  • Ignoring the warning may have another real warning about a serious issue along with it, and Norton, not a boy, would appear to be crying wolf.
  • I do not accept Norton's Terms of Use and Privacy Policy regarding the Norton browser add-on protection.
  • For a company offering/forcing browser protection, it has a odd way of showcasing it's own  security - my browser has blocked 8 Stalkers on this forum. I'd rather wrap my monitor in cellophane and call it safe-surfing.

[Sidebar] This "Issue" has appeared now on three out of the 5 devices presently using Norton Security. The "Issue" warnings are recent. I've been with Norton since it's DOS version of Disk Doctor.

It's been said, (well sort of) that you can't pick your relatives, but you can pick your anti-virus.

I HATE  when I type in a lot detail and and click SUBMIT to have to type it all over again... GET a decent Forum script Norton!

Recent studies have shown that too many people do not read to the end of anything

~~~the end of anything~~~

~~If it's OK for government and corporations to steal my privacy, why is it illegal for me to try to take it back?~~

Replies

Accepted Solution
Kudos1 Stats

Re: How do I disable a false "Issue" warning?

The ISSUE:
The Norton tray icon now has a overlapping red circle with a white X in it.

  • Clicking the icon opens Norton where it states:
    "You are at risk ~ Your browser is not protected from intrusion attempts."

QUESTION:
How do I disable and/or hide just the ..."browser is not protected..." warning without affecting other issue notices?

Um, did you try to click Ignore in the Advanced window.
Note: mouse hover/click Browser Protection renders the yellow bubble with Ignore


Note: mouse hover/click Browser Protection renders the yellow bubble with Monitor. 

FWIW ~ may be related
https://community.norton.com/en/forums/tray-icon-now-red

Kudos0

Re: How do I disable a false "Issue" warning?

Thanks @bjm - much appreciated - 

~i~

~~If it's OK for government and corporations to steal my privacy, why is it illegal for me to try to take it back?~~
Kudos0

Re: How do I disable a false "Issue" warning?

Kudos0

Re: How do I disable a false "Issue" warning?

bjm_:

....FWIW ~ may be related

https://community.norton.com/en/forums/tray-icon-now-red

Hi iNiC:

Further to my 28-Jul-2019 post in Topopurim47's tray icon is now red, I just wanted to clarify that my comments in that thread refer to the red "Browsing at Risk" warning on the Internet Security pillar of the main interface occurs when the Norton Safe Web browser extension is disabled in v22.17.3.50.

I believe the red "You Are At Risk: Your browser is not protected from intrusion attempts" warning on the Security pillar that bjm_ is discussing in this thread (turned on/off from the Browser Protection settings in the Norton interface) is a separate issue.  This Browser Protection is part of Norton's Intrusion Protection (IP) system and protects you from drive-by downloads of malware that might try to exploit unpatched vulnerabilities in your browser software when you visit malicious websites - see the Norton support article Intrusion and Browser Protection Settings.  I agree with the comments you made <here> about Norton Safe Search (which is built in to the Norton Safe Web for Firefox extension) and I don't want the Norton Safe Web or Norton Safe Search extensions installed in my FF ESR browser, but I always have Browser Protection (at Settings | Firewall | Intrusion and Browser Protection in my v22.15.2.22 user interface) enabled.

I use the legacy Norton v22.15.2.22 for Win XP/Vista but AFAIK the Browser Protection feature in v22.17.3.50 is still part of Intrusion Protection and functionality is not dependent on the Norton Safe Web extension.
-----------
32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton v22.15.2.22 * Adbolck Plus v3.5.2

Kudos0

Re: How do I disable a false "Issue" warning?

FWIW ~ I reproduced as described in iNiC opening post

here > https://community.norton.com/en/forums/how-do-i-disable-false-issue-warning 

So, I offered >
https://community.norton.com/en/comment/8178701#comment-8178701

Note: my ...

FWIW ~ may be related
https://community.norton.com/en/forums/tray-icon-now-red

was offered as FWIW information regarding new "tray icon is now red".

Caveat: I've not seen new "tray icon is now red" with my Norton EAP

Kudos0

Re: How do I disable a false "Issue" warning?

@bjm_ 

I had to look up what a "Norton EPA" meant and see that it means who ever has this is a un-paid beta tester for Norton :)

As for the 'issue', all is good now. I don't have that 'Safe web / Antiphising' privacy-snoop running AFAIK, and no misleading warning in the tray.

I understand why it's done, I just don't trust Norton any more. Why continue to use it after all these years? Because, as the saying goes "Keep your friends close and your enemies closer." I trust it to detect viruses, Trojans and the likes, but not with my privacy - witness the 8 stalkers I blocked just in this Forum page alone. 

For a company that offers Internet protection, they have a odd way of showing their sincerity.

Your explanation on the tray icon issue is well explained and I am sure others will benefit from your input - I have - - - many thanks, 

~i~

p.s. I would love to give the "We would love to hear from you" survey a horde of positive reviews, but if there are enough positive reviews, Norton would just drop their outsourced phone/chat support and toss everyone into the forum - Norton helps those who help themselves... naw, I pay for chat/phone support and when I need it, I need it. Unfortunately, I find and get better results here - it just takes way longer to reach some one. 90 days remaining and if I cancel, it will be a first in 

~~If it's OK for government and corporations to steal my privacy, why is it illegal for me to try to take it back?~~
Kudos0

Re: How do I disable a false "Issue" warning?

iNiC:

@bjm_ 

I had to look up what a "Norton EPA" meant and see that it means who ever has this is a un-paid beta tester for Norton :)

Yeah,  https://community.norton.com/en/forums/norton_EAP

Kudos0

Re: How do I disable a false "Issue" warning?

witness the 8 stalkers I blocked just in this Forum page alone. 

Not sure how you feel Norton is causing a privacy issue if you feel you have forum users 'stalking' you. The forums are not connected to your Norton products. An open/public forum is available to anyone to access posts and information.

AFAIK it is only PMs from users that you can block in this forum. Usually, if someone does PM you, they are trying to help. Or it is an employee trying to help, that needs personal information to verify your account. This information cannot be posted in the open forum.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: How do I disable a false "Issue" warning?

@peterweb
Not sure how you feel "forum users" might be stalking each other - pretty hard to do.
Studies show that speed-browsing through a post too often leads to confusion and most don't read to the end of everything.

The 'stalkers' are the network requests of fonts. Not even close to users stalking users.
After a long journey through a very convoluted and self-service Privacy policy links, and volumes of legalese, Norton's "Data Access and Collection" states:

2. Product usage data including: Website browsing activity; *Limited website browsing history; Web search terms; Default inputs in different search boxes managed by the Norton products; Search engine results.

3. Cookies, pixel tags, **scripts or similar technologies placed on the computer or device by the Norton Safe Search website and Norton Home Page website

DEFINE:

* "Limited" (the universe is "limited" too - Norton's laxidasical use of "limited" and "similar" SEEMS or APPEARS to be befuddling us with gobbledygook - it's just my observation.)

** "similar technologies" (leaves it wide open to be anything at all)

Just because something is anti-virus does't mean it's not a stalker - "stalker" being the polite term for privacy invaders. Stalking has been legalized by the stalkers. If you or I did what some AV, VPNs, pro-Privacy sites etcetera do, we'd be arrested and charged with Stalking, ID theft, data theft ad infinitum.

I hope this explains IMHO who, and what the 'stalkers' are. Thanks for asking.

~i~

My comments are not based on professional training by any means - but remember this, the famous Noah's Ark of was built by amateurs and about 4300 years later, with much improved know-how - professionals built the Titanic ;)

~~~the end of everything~~~

~~If it's OK for government and corporations to steal my privacy, why is it illegal for me to try to take it back?~~

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