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Kudos0

How do I make the reminder about "lost backup protection stop?" Please!

I installed Norton Internet Security and have been happy with it, except it constantly asked me to try Norton Online Backup. I finally signed up for the free trial, just so this advertisement would go away. Now my free trial is over and it's constantly reminding me, "You lost backup protection!" Of course, there's no "Don't display this again" checkbox. How do I get rid of this, short of getting rid of Norton Internet Security? I don't want to subscribe. I don't need to subscribe. My files ARE backed up. Please, help me make this stop...

Replies

Kudos0

Re: How do I make the reminder about "lost backup protection stop?" Please!

I installed Norton Internet Security and have been happy with it, except it constantly asked me to try Norton Online Backup. I finally signed up for the free trial, just so this advertisement would go away. Now my free trial is over and it's constantly reminding me, "You lost backup protection!" Of course, there's no "Don't display this again" checkbox. How do I get rid of this, short of getting rid of Norton Internet Security? I don't want to subscribe. I don't need to subscribe. My files ARE backed up. Please, help me make this stop...

Kudos0

Re: How do I make the reminder about "lost backup protection stop?" Please!

Hello psingleton,

It should auto expire within 30-days. What we can try though is pushing the expiry window out so it kills the messages. Please send me a private message containing the following details:

    • The email address tied to your Norton account.
    • A link to this forum message or a brief description of the issue so I know what the message is for.
Kudos0

Re: How do I make the reminder about "lost backup protection stop?" Please!

I have the exact same problem...

Kudos0

Re: How do I make the reminder about "lost backup protection stop?" Please!

Are you matching the exact same symptoms including not having the do not remind me box? How many times has it been popping up?

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