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Kudos0

How do I retrieve individual outlook folders? only the inbox downloads

Hi, how do download the foldrs fromy my outlook inbox from norton online as only the inbox downloads. Thanks

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Kudos0

Re: How do I retrieve individual outlook folders? only the inbox downloads

Hi, I have backed up an old laptop and norton online only restores the inbox not the folders. Can anyone help? Would i be better using a WD Passport than paying all this money for an online back up which doesn't seem to work?

Kudos0

Re: How do I retrieve individual outlook folders? only the inbox downloads

Outlook saves all the folders in a .pst. the only way to retrieve the folders is to download the full .pst that contains the folders you are looking for.

Michael

Michael: Technical Account Manager NAM

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