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Kudos0

How do we get liveupdate to work when it fails to download updates?

Labels: LiveUpdate

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Kudos0

Re: How do we get liveupdate to work when it fails to download updates?

Hi,Awydd. Usually it's a temporary server thing, but you can download the full definitions set if you want to, using the Intelligent Updater option.

https://support.norton.com/sp/en/au/home/current/solutions/kb20080409124...

Also, if you're running Win 10, you need to do a full restart for Norton to correctly operate/update.

If these suggestions don't work, a reinstall using the Norton Remove and Reinstall Tool will give you a fresh copy.

www.norton.com/nrnr

If used, after the reinstall run Live Update manually restarting if requested until no more are found, and then restart again.

Let us know how you go.  @Awydd

Windows 10 Home X 64 Norton Security Premium Current

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