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Kudos0

How do you access the vault when logging in? When go to norton it wants me to install again?

On windows 10 laptop How do you access the vault when logging in? When go to norton it wants me to install again?

I have many passwords already saved

I use google suite

I have 2 users --I user is non-admin everyday users and 1 is an admin user

Typically trying to log into google suite and password manager does not come up 

Replies

Kudos0

Re: How do you access the vault when logging in? When go to norton it wants me to install again?

Hi pdwnorton,

To access your Vault on desktop, please follow the below steps -

1. On your desktop -> For accessing your vault on Chrome/Firefox/Edge browser -> Launch the respective browser -> Browse to "identitysafe.norton.com/idsafeOnboarding?" Page

Install the Norton Password Manager extension -> Login to Norton Account and your Vault.

2. For accessing your vault in IE browser -> Launch Product Main UI -> Click on "Online Safety" pillar -> Click on "Norton Password Manager" option ->

Login to your Norton Account and Vault.