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Got a message I had 106 websites tracking me. Paid for and installed Norton Anti-Tracker. It just sits there doing nothing. Can not even get the entire screen to show in the window so I can see if there is a <RUN> button or something.
Posted: 01-Oct-2021 | 11:22AM · Edited: 01-Oct-2021 | 11:42AM · Permalink
FWIW ~ I do not have Norton AntiTrack -
- Download and install Norton AntiTrack
- Features of Norton AntiTrack
- Install Norton AntiTrack extension on your web browser
- Operating system and browser compatibility for Norton AntiTrack
- Disable trackers for a specific website in Norton AntiTrack browser extension
https://support.norton.com/sp/en/us/norton-antitrack/current/info
https://addons.mozilla.org/af/firefox/addon/norton-antitrack/
https://www.nortonlifelock.com/us/en/privacy/product-privacy-notices/#norton-antitrack
Norton Chat Support advised 29-Sep-2021
Norton AntiTrack is available for limited regions only.
If you have received any offer email to purchase Norton AntiTrack then you can purchase the same as an Add On with your Norton subscription.
You need to first purchase the Norton AntiTrack feature then only you will be able to download on your device.
Once this product will be available in your region, you will receive the confirmation email from Norton with the purchase link and you can purchase the product with the link in the email.
Posted: 01-Oct-2021 | 11:52AM · Permalink
Sorry, doesn't help. Everything downloaded and installed, and nothing is happening . Can only see part of the screen and nothing shows up for the information.
Posted: 02-Oct-2021 | 12:00PM · Permalink
Hello lemarshall. Does you computer meet the OS and browser requirement for the app? If you are on Windows 10 disable the fast startup feature and restart the computer. Here is how to do that. After the reboot run live updates manually to check for any update and/or patches that are available. The latest version of Norton is now at 22.21.9.25. If it is offered please install it and restart yet again. Then check for this issue persisting and let us know so we may assist further. Hope this corrects the issue for you.
SA
Posted: 05-Oct-2021 | 7:13AM · Edited: 05-Oct-2021 | 7:15AM · Permalink
Hi @lemarshall,
After restarting the machine, does this issue recur? If yes, could you please upload logs to this thread? I have sent you a private message with the steps. Please check your inbox when you get a chance. Thanks.
-Gayathri
Posted: 07-Oct-2021 | 8:53AM · Permalink
Re: How does Anti-Tracker run?
Posted: 07-Oct-2021 | 8:53AM · Permalink