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Kudos0

How to fix Error code: 20008 on Norton 360 Deluxe I

Posted: 18-Aug-2022 | 3:08AM · 2 Replies ·

Good day

Please help. I have been experiencing this following issue with my subscription whenever I try to enroll for Dark Web Monitoring:

error_outline

Error loading

No active subscription was found associated with this account. Please click here to check the status of your account. If you recently became a member, we may still be processing your subscription. Please retry in 24 hours.

Error code: 20008

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Accepted Solution
Kudos1 Stats

Re: How to fix Error code: 20008 on Norton 360 Deluxe I

Posted: 18-Aug-2022 | 7:05AM · Permalink

Had the same error code when I first signed up.

It took about 6-8 weeks for them to clear it up. Has something to do with setting up your info on the LifeLock side vs the Norton side. Apparently the two systems have still not merged successfully.

You can try calling Norton support but make sure you get a LifeLock agent not a Norton agent.

Good Luck.

Kudos0

Re: How to fix Error code: 20008 on Norton 360 Deluxe I

Posted: 20-Aug-2022 | 5:48AM · Permalink

Thank you...This is very helpful.

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