How to get a response from Norton
Posted: 31-Oct-2021 | 7:13PM · 5 Replies · Permalink
On my Android phone I used to have to activate VPN. Now it says it will automatically connect for an unsecure WIFI network. It doesn't even connect on the cellphone network. I understood that it was best to always use VPN to secure my activity online. For my PC I always have to connect to VPN.
I have contacted Norton 2 or 3 times about why VPN doesn't connect automatically every time. crickets Not a peep from them. Can anyone tell me how to get a response from them.
Re: How to get a response from Norton
Posted: 07-Nov-2021 | 7:57AM · Permalink
Norton has not used email for support for many years now. To access chat or phone numbers use this link. www.norton.com/contactcs . Scroll down to I still need help and follow the directions from there.
As to your VPN issue. You can still turn it on manually if you really feel you want it on. Tap on the Privacy section of the main 360 UI, then turn on the VPN. That will keep the VPN turned on until you turn it off.