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How to get rid of a Norton ad after a smart Scan
After a Smart Scan is done, View Solutions comes up. When that is clicked, an ad for Norton Utilities comes up. Unable to view solutions. How can I get rid of the ad ?
Replies
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 12:33PM · Permalink
FAQ: Smart Scan
[...]
Can I turn off promotional offers when running a Smart Scan?
No, you cannot turn off the promotional offers that appear when you run Smart Scan.
[...]
https://support.norton.com/sp/en/us/norton-360/current/solutions/v138072492
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 3:11PM · Permalink
Cannot fix identified issues because of the ad. After I delete the ad, it's all gone
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 3:20PM · Edited: 13-Nov-2021 | 3:45PM · Permalink
Maybe, check your History -> File Cleanup ... after you run Smart Scan
Community hears user comments/complaints regarding Smart Scan
for example:
- https://community.norton.com/en/forums/smart-scan-or-smart-scam
- https://community.norton.com/en/forums/internet-junk-file
- https://community.norton.com/en/forums/smart-scan-concerns
- https://community.norton.com/en/forums/69-charge-smart-scan
- https://community.norton.com/en/forums/norton-smart-scan
- https://community.norton.com/en/forums/norton-360-norton-premium-utilities-and-norton-smart-scan
- https://community.norton.com/en/forums/ran-smart-scan-and-then-norton-tries-bill-me-69
FWIW ~ after I run Smart Scan & after I opt Not Interested on Norton ads.
I see Last Cleanup: time change & related File Cleanup history.
for example:
Category: File Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result,Space Cleaned
11/13/2021 6:17:26 PM,Info,Junk Files Found,Detected,No Action Required,Tuneup,Junk files needing attention: 411 (Size: 39.5 MB),
11/13/2021 6:17:26 PM,Info,Chrome Temporary Files,Succeeded,No Action Required,Tuneup,Fixed: 82,26 MB
11/13/2021 6:17:25 PM,Info,Internet Explorer Temporary Files,Succeeded,No Action Required,Tuneup,Fixed: 1,
11/13/2021 6:17:25 PM,Info,Windows Temporary Files,Succeeded,No Action Required,Tuneup,Fixed: 9,"1,049.4 KB"
Accepted Solution
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 3:51PM · Edited: 13-Nov-2021 | 4:11PM · Permalink
on my machine:
Smart Scan finds the same 5 trackers. View Solution calls Norton AntiTracker ad.
Note: I don't want Norton touching my cookies: Just me.
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 4:36PM · Edited: 13-Nov-2021 | 5:03PM · Permalink
on my machine:
Run Smart Scan resets Last Cleanup: 0 seconds ago
Close = no advertisement
Category: File Cleanup
Date & Time,Risk,Activity,Status,Recommended Action,Category,Result,Space Cleaned
11/13/2021 7:48:43 PM,Info,Junk Files Found,Detected,No Action Required,Tuneup,Junk files needing attention: 412 (Size: 39.5 MB),
11/13/2021 7:48:42 PM,Info,Chrome Temporary Files,Succeeded,No Action Required,Tuneup,No problems detected.,
11/13/2021 7:48:41 PM,Info,Internet Explorer Temporary Files,Succeeded,No Action Required,Tuneup,No problems detected.,
11/13/2021 7:48:41 PM,Info,Windows Temporary Files,Succeeded,No Action Required,Tuneup,No problems detected.,
Re: How to get rid of a Norton ad after a smart Scan
Posted: 13-Nov-2021 | 3:51PM · Edited: 13-Nov-2021 | 4:11PM · Permalink
on my machine:
Smart Scan finds the same 5 trackers. View Solution calls Norton AntiTracker ad.
Note: I don't want Norton touching my cookies: Just me.
