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Re: how to identify the devices that are protected. The name assigned by Norton does not help at all!!!
Posted: 04-Aug-2023 | 12:29PM · Edited: 04-Aug-2023 | 1:11PM · Permalink
Identify devices that are currently protected by Norton
Applicable For: Android;Mac;Windows;IOSWhen you sign in to your account, you can find how many devices are currently protected. If you want to move your Norton protection from one of your devices, you first need to identify it from the list.
On Windows devices, on the main product window, click Help, and under General Information, click About. You can find the device name displayed there.
If you have a Mac or a mobile device, or if you do not have access to your device, then you may identify the device by the name that is displayed in Norton. You can also bring your devices online one at a time to see which device shows as online in Norton. Any device which is connected to the Internet shows Online on the device name in My Norton.
You can also change your device name in My Norton and then check the About window in the Norton product.
https://support.norton.com/sp/en/us/home/current/solutions/v117748337
Jorge F Escobar:
how to identify the devices that are protected. The name assigned by Norton does not help at all
FWIW ~ my Windows experience ~ Norton picks up the "Device Name" from the "System Name".
for example:
Norton 360 - Classic view - Help > General Information > About > Device Name
for example: Windows 10 Home
Type info in the search box on your taskbar, and then select System Information.
Rename PC in Windows 10
https://www.tenforums.com/tutorials/5174-change-computer-name-windows-10-a.html
Rename PC in Windows 11
https://www.elevenforum.com/t/rename-pc-in-windows-11.636/
Re: how to identify the devices that are protected. The name assigned by Norton does not help at all!!!
Posted: 04-Aug-2023 | 12:32PM · Edited: 04-Aug-2023 | 1:19PM · Permalink
The Devices page in your Norton Account is notorious for being incorrect. The first thing to check is to open the classic 360 interface on your devices by clicking on the Norton icon in the system tray and clicking on Open Norton 360. Then click on Settings > Administrative Settings and be sure Remote Management is turned on. That will allow the device to be listed in your Account. It may take a little time as it is not instantaneous.
To get an accurate list of devices, log into your Norton Account and click on the user icon at the top right, then click on Manage My Subscriptions. Then find your current subscription and click on Manage Licenses to see the list of devices activated on that subscription.
https://community.norton.com/en/comment/8530579#comment-8530579
Confirm Remote Management is On + Restart (not Shut down) machine.
Try turning off other devices -> check Online Offline status
https://my.norton.com/extspa/devices/list
Re: how to identify the devices that are protected. The name assigned by Norton does not help at all!!!
Posted: 04-Aug-2023 | 12:34PM · Edited: 04-Aug-2023 | 1:21PM · Permalink
How to tell which device is which?
https://community.norton.com/en/forums/how-tell-which-device-which
Incorrect Name
https://community.norton.com/en/forums/incorrect-name
Identify my device - and the wisdom of using the Classic interface
https://community.norton.com/en/forums/identify-my-device-and-wisdom-using-classic-interface
How Do I Identify Family's Devices
https://community.norton.com/en/forums/how-do-i-identify-familys-devices
how to rename licensed devices
https://community.norton.com/en/forums/how-rename-licensed-devices
identifying licenses
https://community.norton.com/en/forums/identifying-licences
Transfer your protection from one device to another device
https://support.norton.com/sp/en/us/home/current/solutions/v73856951
Remove a device from your Norton account
https://support.norton.com/sp/en/us/home/current/solutions/v53370992
Re: how to identify the devices that are protected. The name assigned by Norton does not help at all!!!
Posted: 04-Aug-2023 | 12:54PM · Edited: 04-Aug-2023 | 1:06PM · Permalink
Sign In to your My Norton account here >
https://my.norton.com/extspa/dashboard/Home
Sign In to your My Norton account here >
https://my.norton.com/extspa/account/subscriptions
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