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Kudos0

HOW TO Install Norton Toolbar in Chrome TROUBLE SHOOTING

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‎09-20-2013 08:16 AM

This post is being set up to be the most up to date answer to the set up and trouble shooting of the installation of the Norton Toolbar. I DO NOT HAVE THAT ANSWER

I am setting this up so that solution will be easy for anyone to find and use, and reflect the most up to date answer WITH TROUBLE SHOOTING IDENTIFIED.

WHAT DO YOU DO WHEN THE TOOLBAR IS INVISBLE BUT IS SHOWING AS INSTALLED IN CHROME. ?

IF YOU UNISTALL THIS TOOLBAR FROM CHROME, HOW DO YOU REINSTALL THE TOOLBARE  IF YOU HAVE ALREADY FOLLOWED INSTALLATION INSTRUCTIONS AND ARE UNABLE TO MAKE THE TOOLBAR VISIBLE.

HOW DO YOU INSTALL THE NORTON TOOLBAR IN YOUR CHROME BROWSER WHEN YOU ALREADY HAVE IT SET UP ON OTHER BROWSERS ?

Hopefully When anyone looks for that answer, they will find this post.

I look forward to your reply.

Thanks

Replies

Kudos1 Stats

Re: HOW TO Install Norton Toolbar in Chrome TROUBLE SHOOTING

Hi. Based on experience, if it says it's already installed in Chrome ( I had this same problem) all you need to do is reset your Chrome . I only know two ways on how to reset Chrome.

Typical way to reset Chrome:

Click on the  (this icon is located on the upper right side of your Chrome) then choose Settings


After clicking the Settings, the settings tab will open up, scroll down until you see the Show advanced settings... option

 

Click on Show advanced settings...  scroll down again until you see this 

 


Simply click the Reset browser settings button.

 

===============================================

 

The above steps did not solve the issue? Try this. 

 

Alternative Step on how to Reset Chrome:

 

Press your Windows logo and R buttons at the same time to open up the RUN dialog box. Type in C:\Users,click on the User Account that you're using, preferably one that is on Administrator Mode.


Click on the AppData or Application Data folder.

 

Not seeing this folder? You should enable the option to display hidden files on folders

================================================================================

On XP, click on the Tools menu> Folder Options

On the View tab, under Hidden files and folders, click Show hidden files and folders.

 

 

On Windows Vista or 7, click on the Organize menu, click on Folder and search options 

On the View Tab, under the Hidden files and folders section select the radio button labeled Show hidden files, folders, and drives.

 

On Windows 8, click on the View tab menu, check mark the “File name extensions” and “Hidden items” options.



=========================================================


After clicking the Application Data or AppData folder,click Local > Google > Chrome > User Data > Default

 


Shift-delete
all the CONTENTS of the Default folder. Note: Do not delete the Default folder, just the contents.

Reopen your Chrome browser.

 

 

I hope that would help you the same way it helped me. :)

 

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