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Kudos0

HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Win. xp - current NIS version in place ( i checked)

                           in Settings under email ''virus scan' - is it necessary to have all options checked ? :  scan in/out mail/ scan for worms/protect against time-outs (not sure what that does-can't totally understand printed explanation LOL)  

                           Bottom line w/o anything 'checked',, email gets 'delivered' without long delays and it seems the 'internet' doesn't freeze up on me (Firefox)  ('if' there is a 'connection' to mail being scanned & internet 'stalls')    but .... with all checked previously the download from Road Runner (main in mail program) and then transferred to Outlook Express seems to take forever !!!      thanks in advance for any 'ideas/suggestions/warnings'  etc - ....regards - Edythe

PS:  to play 'safe' i just reinstated it all until i hear further from you ....

Replies

Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Win. xp - current NIS version in place ( i checked)

                           in Settings under email ''virus scan' - is it necessary to have all options checked ? :  scan in/out mail/ scan for worms/protect against time-outs (not sure what that does-can't totally understand printed explanation LOL)  

                           Bottom line w/o anything 'checked',, email gets 'delivered' without long delays and it seems the 'internet' doesn't freeze up on me (Firefox)  ('if' there is a 'connection' to mail being scanned & internet 'stalls')    but .... with all checked previously the download from Road Runner (main in mail program) and then transferred to Outlook Express seems to take forever !!!      thanks in advance for any 'ideas/suggestions/warnings'  etc - ....regards - Edythe

PS:  to play 'safe' i just reinstated it all until i hear further from you ....

Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

If you disable email scanning, your system will still be protected from malware executing on your system by the other protection layers in your Norton product.

The Autoprotect and Sonar features will catch any malware that trys to run.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?


peterweb wrote:

If you disable email scanning, your system will still be protected from malware executing on your system by the other protection layers in your Norton product.

The Autoprotect and Sonar features will catch any malware that trys to run.


Hello - should i disable 'all' options within that area (settings/computer/email)  ?  or just ''email in/out' ? 

        And also, do you think with everything 'enabled' is it in fact, slowing my system?    thanks so much !

Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

I have all email settings disabled on my system, partially because I use Thunderbird for my email client, and that is not supported.

As to slowing your system...I imagine any scans or monitoring is going to affect your system performance, but whether or not it is noticeable or measurable, I cannot say for sure.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?


peterweb wrote:

I have all email settings disabled on my system, partially because I use Thunderbird for my email client, and that is not supported.

As to slowing your system...I imagine any scans or monitoring is going to affect your system performance, but whether or not it is noticeable or measurable, I cannot say for sure.



peterweb wrote:

I have all email settings disabled on my system, partially because I use Thunderbird for my email client, and that is not supported.

As to slowing your system...I imagine any scans or monitoring is going to affect your system performance, but whether or not it is noticeable or measurable, I cannot say for sure.

 -----------------------

Hi - thanks for your reply - if you feel i'm still 'protected' with all ''disabled' in that ''settings/computer/email scans'  area i'll go ahead and do the same thing and see if the computer still 'pauses' (while i'm at a website) as email is arriving as in the past - course as you say 'who really  knows' but worth the experiment ...i agree with you - any 'scan' could cause a hic-cup - thanks again so much for your trouble !   edythe




Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

I know that scanning slows down my email reception completion but even though I check email frequently because of advisories from here of new messages I prefer to keep it effective in case it picks up and warns me of something in incoming email when it arrives, let alone getting rid of it.

I prefer to be safe than sorry even if it means waiting a little for my mail to complete its download.

If you are finding that your webbrowsing is slowed down when the email checking is on for email then I'd be inclined to look for something else as the cause.

If you are in the USA then the internet can be sluggish at times as a backlash from the Medicare website problems where the cause of crashes has affected other organisations that use the same cloud storage location -- part of Verizon.

Hugh
Kudos1 Stats

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Hi EDYTHE,

Email scanning is absolutely optional, and turning off the feature for either or both incoming and outgoing messages will have no effect on your protection, since all attachments are scanned on access when you open them anyway.  Furthermore, Norton can only scan ports 25 and 110, which are unencrypted - as more ISPs require the use of secure ports, email scanning becomes unavailable anyway.

I would just turn off Email Antivirus Scan in the Network / Message Protection settings.  When you do this Norton might continually warn you that you are at risk.  To stop the nagging, go to the Norton Advanced window, hover your cursor over the words "Email Protection," and click "Ignore" in the pop-up window you will see.  That will remove the email on/off setting from Norton monitoring and stop the alerts.

Accepted Solution
Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?


huwyngr wrote:

I know that scanning slows down my email reception completion but even though I check email frequently because of advisories from here of new messages I prefer to keep it effective in case it picks up and warns me of something in incoming email when it arrives, let alone getting rid of it.

I prefer to be safe than sorry even if it means waiting a little for my mail to complete its download.

If you are finding that your webbrowsing is slowed down when the email checking is on for email then I'd be inclined to look for something else as the cause.

If you are in the USA then the internet can be sluggish at times as a backlash from the Medicare website problems where the cause of crashes has affected other organisations that use the same cloud storage location -- part of Verizon.



huwyngr wrote:

I know that scanning slows down my email reception completion but even though I check email frequently because of advisories from here of new messages I prefer to keep it effective in case it picks up and warns me of something in incoming email when it arrives, let alone getting rid of it.

I prefer to be safe than sorry even if it means waiting a little for my mail to complete its download.

If you are finding that your webbrowsing is slowed down when the email checking is on for email then I'd be inclined to look for something else as the cause.

If you are in the USA then the internet can be sluggish at times as a backlash from the Medicare website problems where the cause of crashes has affected other organisations that use the same cloud storage location -- part of Verizon.


thanks ! had no idea one things affects the other !  i'll keep email scan in place - as you say why not just be patient and wait for mail -  my internet freezes for a few minutes also at websites but if it's because of wht you described above then there is no remedy ... thanks again

Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

thanks to all who offered help !!!!  much appreciated .... edythe

Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Edythe,

I don't claim omnipotence so don't hesitate to come back if you still get problems.

<<  my internet freezes for a few minutes also at websites  >>

If there are some specific sites and care to give the URLs (if it's not a confidential matter) some of us can check them out and see what happens.

Bear in mind that many XP era computers are on the thin side when it comes to RAM memory and graphics performance and websites are getting more and more complex in what they contain and so take time to build up. We see this with Explore.org (a wonderful site with live webcams on all sorts of topics but for us a wonderful group of sites where dogs are bred and trained as Service and Therapy dogs, especially for wonded warriors in one case.

There there is often a long wait for a live camera to download enough video to show on your screen and since their bandwidth is limited the more popular a site is the worse the problem -- when a litter of new puppies is born the viewing goes sky-high!

Hugh
Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?


huwyngr wrote:

Edythe,

I don't claim omnipotence so don't hesitate to come back if you still get problems.

<<  my internet freezes for a few minutes also at websites  >>

If there are some specific sites and care to give the URLs (if it's not a confidential matter) some of us can check them out and see what happens.

Bear in mind that many XP era computers are on the thin side when it comes to RAM memory and graphics performance and websites are getting more and more complex in what they contain and so take time to build up. We see this with Explore.org (a wonderful site with live webcams on all sorts of topics but for us a wonderful group of sites where dogs are bred and trained as Service and Therapy dogs, especially for wonded warriors in one case.

There there is often a long wait for a live camera to download enough video to show on your screen and since their bandwidth is limited the more popular a site is the worse the problem -- when a litter of new puppies is born the viewing goes sky-high!

-------------------------

Hello - interesting about the XP era computers - not being a computer 'wiz' (redundant term where i'm involved) ..that may explain my 'freeze' situation - after a few minutes all returns to normal - i can't remember specific sites but i think it's mostly newspapers/articles within same, etc.  i have an EMachine (don't cringe) intel petium 4/processor 519K/ 160 GB, 8MB cache/memory: 512 MBmodem, 56K ...if all of this means anything to you - LOL because i'm just copying what's on the tower-front - it's all ''greek' to me - LOL   thanks so much for your reply ! 

          PS:   oh forgot - since Microsoft won't be supporting XP after 2014 i'll have to replace this machine anyway ... i Cringe at the thought !    LOL 


Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Hi Edythe

Just to show it's not all about you <g> I could not access my email via my Windows 7 PC using Windows Live Mail (which is the replacement for Outlook Express that you are probably using) from logging on about 10:00 until just now with an error message saying the server did not reply within 60 seconds did I want to wait or try later. I waited once more and then logged off and back on without success. Tried via the Webmail route and again no success .... but I could access websites with no problem.

Tried again just now and got through immediately .......

memory: 512 MB  and a modem dial up connection is going to mean slowness I fear if only from Windows itself and the Internet. Microsoft allows At least 64 megabytes (MB) of RAM (128 MB is recommended) for XP but even 512MB is too little in practical terms.

You will be amazed at the difference a new PC will make! Any chance you can get faster than dial up access since I don't think any computers these days come with a builtin modem and to get the serial socket connection your modem uses (if it is an external one) can be done but would need adding something to the computer inside. Luckily you can still get a dialup modem that plugs into the USB socket that all modern computers have.

The other thing with buying a new PC these days is that all the lower cost ones come with the new Windows 8/8.1 which takes a little getting used to but if you use a smartphone you will feel at home!

Hugh
Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?


huwyngr wrote:

Hi Edythe

Just to show it's not all about you <g> I could not access my email via my Windows 7 PC using Windows Live Mail (which is the replacement for Outlook Express that you are probably using) from logging on about 10:00 until just now with an error message saying the server did not reply within 60 seconds did I want to wait or try later. I waited once more and then logged off and back on without success. Tried via the Webmail route and again no success .... but I could access websites with no problem.

Tried again just now and got through immediately .......

memory: 512 MB  and a modem dial up connection is going to mean slowness I fear if only from Windows itself and the Internet. Microsoft allows At least 64 megabytes (MB) of RAM (128 MB is recommended) for XP but even 512MB is too little in practical terms.

You will be amazed at the difference a new PC will make! Any chance you can get faster than dial up access since I don't think any computers these days come with a builtin modem and to get the serial socket connection your modem uses (if it is an external one) can be done but would need adding something to the computer inside. Luckily you can still get a dialup modem that plugs into the USB socket that all modern computers have.

The other thing with buying a new PC these days is that all the lower cost ones come with the new Windows 8/8.1 which takes a little getting used to but if you use a smartphone you will feel at home!

-----------------------------------------------------------------------------------

OH GOSH I didn't mean to mislead you !!!  i have a high--speed connection -  ''not'' dial up...but i agree that a new PC will be a huge improvement.   i'm going to get the 'least expensive' laptop i can find - don't need anything fancy because i only email and read some newspapers - that's 'it'  for using a computer .   i don't have a smartphone either - just a 'throw-away' phone - yeah it does have a camera - LOL - but it's not a smartphone.   i'm not worried about learning anything 'new' - i'm 'game' for that ...   best wishes and thanks for replying ...


Kudos0

Re: HOW NECESSARY ARE EMAIL 'SCANS/PROTECTION/ ETC?

Phew -- that's a relief!

A suggestion on buying a new laptop -- there are some good bargains and I'm sure there will be more with Black Fridays and Holidays ..... but since you will inevitably be getting a Windows 8 on (Avoid Chromebooks which are only really working when connected to the internet because nearly everything including the appls you use are up there) so check with the supplier that it already has Windows 8.1 installed because although the upgrade is free it's a nuisance to do on new computers and some people run into difficulties so let the manufacturer do the job.

When you are ready perhaps post in TechOutpost here and some of us may have some suggestions on helpful websites.

Hugh

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