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Kudos0

How to remove SafeWeb Warning?

I work for the company behind a site that is being flagged by Norton as "phishing" attempt. https://safeweb.norton.com/report/show?url=r.mintvine.com

I'm certain there is no phishing attempt, as the source is an internal email link that auto-logs in our users to our site. I've also verified ownership, but there is no link to "Re-evaluate" the warning. 

In the interim, our users are being blocked from using the site and are escalating through our trouble tickets. 

What is the proper resolution channel for this? I followed the instructions on the Safeweb "site dispute" tab but nothing seems to have come to fruition there. 

Replies

Accepted Solution
Kudos1 Stats

Re: How to remove SafeWeb Warning?

Hello BrRoyK

Welcome to the Norton Community Forum

Thanks for letting me know that your site is verified and the name of the website. I can ask the Safe Web Team to re-evaluate your website.

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EDT.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos2 Stats

Re: How to remove SafeWeb Warning?

Hi BrRoyK

We have manually analyzed your site 'mintvine.com' and found it to be clean so we have changed its rating to green.

https://safeweb.norton.com/report/show?url=mintvine.com

Cops

Kudos0

Re: How to remove SafeWeb Warning?

Thank you! 

Kudos0

Re: How to remove SafeWeb Warning?

Hello BrRoyK

Good Luck with the website. Since your issue of getting the website re-evaluated was solved, could you please pick the post which did this and mark that post as the Solution? Just mark that post by clicking on Mark As Solution located on the bottom of each post..

Could you also please provide some Feedback of the Forum for the Admins? The Feedback box is located on the upper right side of the page. It looks like this.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.

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