Solved.
Kudos0

How to remove/delete billing information in Norton account?

Can someone tell me how to remove/delete the billing information in Norton account.

Labels: Auto Renewal

Replies

Accepted Solution
Kudos1 Stats

Re: How to remove/delete billing information in Norton account?

Please check your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.

Please review: Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Please review: Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558

Kudos0

Re: How to remove/delete billing information in Norton account?

Thank you BJM for your reply. 

One last quention. When auto renew is cancelled, does it automatically delete the billing information or do you have to remove/delete billing information manually.

Kudos0

Re: How to remove/delete billing information in Norton account?

MikeBakker:

One last question. When auto renew is cancelled, does it automatically delete the billing information or do you have to remove/delete billing information manually.

The steps may change over time.
As I recall ... remove/delete billing was a separate step.
I urge checking MY SUBSCRIPTIONS & BILLING INFORMATION
I urge Sign Out/In and check MY SUBSCRIPTIONS & BILLING INFORMATION ... again. 

This thread is closed from further comment. Please visit the forum to start a new thread.