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Kudos1 Stats

How to unblock phone calls during Time Supervision is on (blocked hours is choosed)?

Hello.
I installed Norton Family on my child smartphone (model: Samsung J3 (2016)).
I switched on the function Time Supervision.
My problem is that during blocked hours my child is not able to use its phonebook and make any call from the smartphone.
At the same time nobody can call to my child.
I see the possibility to add up to 6 contacts as Allowed Contacts.
But it is not really comfortable.
Is it possible in Norton Family to use Time Supervision function
(block hours for internet surfing (and other internet apps using, like Viber, etc.)),
at the same time to allow the phonebook using and calls making?  
What is possible solution in this case?
Kind regards,
Evgeniy.

Replies

Kudos0

Re: How to unblock phone calls during Time Supervision is on (blocked hours is choosed)?

Hi Evgeniy ,

Welcome to the Norton Community!

Thanks for your suggestion.

We will pass on this to the management team.

Today, Time supervision restricts the use of all the device apps during blocked hours and maximum six allowed contacts can be added.

Thanks,

Devi AK

Kudos0

Re: How to unblock phone calls during Time Supervision is on (blocked hours is choosed)?

Hi Devi AK,
Thank you for your reply.
Kind regards,
Evgeniy.

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