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Kudos0

How to whitelist a site?

Hi, 

For the life of me, I cannot see how to whitelist a URL. It is http and not https but I know it is safe. 

Can someone help please?

Thanks.

Replies

Kudos0

Re: How to whitelist a site?

Um, are you the web site owner? 
What is the URL / domain name?

Norton Safe Web does not have a local whitelist. 
Norton Safe Web Report is global. 
https://safeweb.norton.com/

Kudos0

Re: How to whitelist a site?

Thanks for the very fast reply bjm.

No, I'm not the site owner. When Norton blocks the site, there is a 'Continue to site' option, so the block is easily overridden, it's just inconvenient. 

So it is sounding like there is nowhere locally where I can request that this URL not be validated? 

If I have got that right I will have to accept it, but I am surprised. 

Kudos0

Re: How to whitelist a site?

Hello Paul. There isn't any settings within the current Norton products to add/edit website URL's. This is due to the Norton product whitelist being delivered within the automatic "live update" sessions as shown in the below screenshot. Hope that helps answer your question. You may want to add that function request in the Product Suggestions Board.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.8.65 / Norton Core v.288 on Android 2.21 / Opera GX
Kudos0

Re: How to whitelist a site?

Hi SoulAsylum, OK, well that's explains why I couldn't find it. As I said eaerlier, I am surprised, but there we are, 

Many thanks to you.

Kudos0

Re: How to whitelist a site?

You're most welcome. Have a great day.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.8.65 / Norton Core v.288 on Android 2.21 / Opera GX
Kudos0

Re: How to whitelist a site?

Paul Curtis:
When Norton blocks the site, there is a 'Continue to site' option, so the block is easily overridden, it's just inconvenient. 

So it is sounding like there is nowhere locally where I can request that this URL not be validated?

User cannot add URL/s to a local whitelist, under user control. 
Norton determines and reports website reputation globally.

What is the URL / domain name?  

If I have got that right I will have to accept it, but I am surprised. 

Yes, there are browser security extensions that offer local whitelisting.  

Kudos0

Re: How to whitelist a site?

Indeed. Opera uses the Chrome extensions from Norton and has the following available. Its the same for the Chrome browser as well. 

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows Server 2016 Essentials / Windows 10 Professional x 64 version 1909 / build 18363.476 / N360 Deluxe 22.19.8.65 / Norton Core v.288 on Android 2.21 / Opera GX
Kudos0

Re: How to whitelist a site?

Well, I was not thinking of creating my own whitelist of safe websites that automatically blocks all other sites.
= Whitelist Manager browser extension <here>.


Well, I was thinking of web filter browser extensions that allow local exclusions >

  • Bitdefender TrafficLight
  • Emsisoft Browser Security
  • Malwarebytes Browser Guard
Kudos1 Stats

Re: How to whitelist a site?

Hello

The Norton Safe Web Team can put a site on a Norton Insight WhiteList but that is at the request of site owner usually. If I had the name of the site, I could ask the Safe Web Team if they could do it.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.8.65 Core Firmware 288 Chrome latest version.
Kudos0

Re: How to whitelist a site?

Thanks, it is 50plusforum.co.uk.

Kudos0

Re: How to whitelist a site?

Kudos0

Re: How to whitelist a site?

Kudos0

Re: How to whitelist a site?

Thank you.

Kudos0

Re: How to whitelist a site?

Scam Insight mostly works on heuristic based detection [on the fly detection with no database], it is implemented on Norton toolbar.

It make use of inputs like

1. Does it ask for personal information like credit card, SSN, login information, 

2. How new this site is,

3. How many users visited it till now,

4. Suspicious whois info

5. Does it have any suspicious scam keywords

Since Scam Insight works on client side and it is on the fly detection, on fairly new sites, it may happen that site is rated as Untested in SafeWeb.

Some users see it and others don't 

This issues might be because some users/system/browser might have disable Norton toolbar or Scam Insight might have difficulty in collecting above mentioned details.

Note: Usually if websites get more users, scam insight starts trusting this site and reclassifies it as safe.

https://community.norton.com/en/comment/6752961#comment-6752961

Kudos1 Stats

Re: How to whitelist a site?

Hello Paul

I will report it to the Safe Web Team. They will place it on the Scam Insight White List

Please stay tuned to this Thread for a response from the Safe Web Team on Sunday night after midnight EST.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.8.65 Core Firmware 288 Chrome latest version.
Accepted Solution
Kudos1 Stats

Re: How to whitelist a site?

Hi Paul Curtis

We have added the site '50plusforum.co.uk' to ScamInsight whitelist. It should reflect in a few hours. 

Cops

Kudos0

Re: How to whitelist a site?

Thank you all for your excellent help. Amazing. 

Kudos0

Re: How to whitelist a site?

too soon? Posted: 11-Nov-2019 | 2:30PM

Kudos0

Re: How to whitelist a site?

Kudos0

Re: How to whitelist a site?

Site is working normally now, thanks for the help again.

Kudos0

Re: How to whitelist a site?

Edit:

Kudos1 Stats

Re: How to whitelist a site?

Hello bjm

The Safe Web report is showing as Green OK now. I just checked it now with Chrome.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.19.8.65 Core Firmware 288 Chrome latest version.
Kudos0

Re: How to whitelist a site?

http://www.50plusforum.co.uk/forum/index.php