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How's that again?
I got what appears to be a good answer to the problem I posted last week, and quickly too. However, I did not understand how I would go about implementing it, and it appears that once an answer is put in, nobody bothers to look at a subsequent question. So, regretfully I repeat myself here:
Thanx for the replies. "Go back to your original process, but this time just sign into your Norton Account instead of creating a new one." I'm not sure I understand how to do this. It would seem that I would need to ... uninstall the current ID safe program on my computer? It's part of my Norton Suite, and I have looked around for something that would be like this but couldn't find anything. I don't really understand how I can go back to the beginning again.