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Kudos0

HP Laptop not identify correctly

I installed my Norton Core today and it found all my devices but it won't correctly identify my HP Envy m6 x360 laptop.  It says that it is running Windows 8.1 and I'm running Windows 10 Creator update. 

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Kudos2 Stats

Re: HP Laptop not identify correctly

Hi @MannyT - You can click the pencil on the right-hand side to correct any misinformation. 

Kudos0

Re: HP Laptop not identify correctly

I did that and changed all the information that said identifying.   After, I did that another device appeared unidentified and it was the same laptop but the device that made all the changes on went to the previously connected devices.  I have edited again and I will see if it happens again.   The device is working correctly.  Strange.  One more thing in the name that listed to identify the device it was a completely different string of characters than the first time.

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