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Kudos0

http://wpad/wpad.dat

Posted: 30-Nov-2018 | 12:00PM • 6 Replies •

Hi im also having up to 50 notification emails of the above link/adress.

I really need your help in reducing them. my wife is killing me already in lesss than 24 hrs of usage+

And besides: when will the ios app of family parental control allow to sign in as parent?

Sincerely

Noli

Replies

Kudos0

Re: http://wpad/wpad.dat

Posted: 01-Dec-2018 | 12:46AM •
I have the same problem on our windows 10 notebook. Starting around october this year I get several messages but only with http://wpad and that link is also not existing. I tried to find out what our taughter is doing when I get this message. Out daughter is not getting any messgae that something was blocked. On the device is also norton antivirus running besides norton family. So what needs to be done to get rid of this message? I don‘t want to add this link to the list of allowed links as there was a securitiy issue about wpad. Thanks
Kudos0

Re: http://wpad/wpad.dat

Posted: 03-Dec-2018 | 6:16AM •

Hello Noli, NeverGiveUp2!

Thanks for contacting the Norton forum! 

We are investigating this issue on our end for the URL reported that triggered many notification emails. Will post updates on this issue soon.

Thanks,

Norton Family Team!

Kudos1 Stats

Re: http://wpad/wpad.dat

Posted: 06-Dec-2018 | 2:05AM •

Hello Noli, NeverGiveUp2!

Update : We have fixed this issue and you should no longer see alerts and emails for http://wpad/wpad.dat

This was an internal call from browsers that was getting reported when Norton Family monitors child's PC.

Thanks,

Norton Family team!

Kudos0

Re: http://wpad/wpad.dat

Posted: 06-Dec-2018 | 6:50AM •
Thanks a lot for fixing the issue that fast!!! Just a brief question: did u fix it for just us, or was that a systemwide fix. If it was just a fix for us, could you tell how it is done? Thanks again Noli
Kudos0

Re: http://wpad/wpad.dat

Posted: 07-Dec-2018 | 4:25AM • Edited: 07-Dec-2018 | 4:30AM •

Thank you Noli

The fix was made on our systems for everyone. We always make a fix so that all customers benefit from it.

Regards,

Norton Family team!

Kudos0

Re: http://wpad/wpad.dat

Posted: 08-Dec-2018 | 12:13AM •

Thank you for that quick fix. Now we don‘t get the message anymore.