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Kudos0

I am receiving online Family Norton Notification's all day!

How can I be receiving notifications  of blocked websites  when no one is home using the computer?  This is crazy!

Replies

Kudos0

Re: I am receiving online Family Norton Notification's all day!

How can I be receiving notifications  of blocked websites  when no one is home using the computer?  This is crazy!
Kudos0

Re: I am receiving online Family Norton Notification's all day!

Hi coolmama2727,

 

Thanks for reporting the issue to us.  Please check through the thread below and it sounds like a similar issue.

 

http://community.norton.com/norton/board/message?board.id=OnlineFamily&message.id=2355#M2355

 

Thanks,

Katie

Thanks Katie
Kudos0

Re: I am receiving online Family Norton Notification's all day!

Thanks for the reply. However it really didnt help.  The website my child was prohibited from visiting was mediadownloads.walmart.com/opencase/CSMDefault because it contains content associated with "Blacklist"

What the heck does this mean?  How do I get rid of what the issue is?  I am getting a million of these warnings and she is not even on the computer. What causes this to happen and how can I stop it?

Kudos0

Re: I am receiving online Family Norton Notification's all day!

Additionally, I inadvertantly clicked the solution button, however I have no solution and am still receiving these messages.
Kudos0

Re: I am receiving online Family Norton Notification's all day!

I could REALLY use some help with this issue. I checked the link you provided, however we are still receiving these messages.
Kudos0

Re: I am receiving online Family Norton Notification's all day!

Could you try one thing for me.

Could you uninstall the current version that is on you child's machine, and then go to onlinefamily.norton.com and click the download link on the main page.

Click either save or run and install the latest version.

Please report back how things are looking after that.

Matt

Kudos0

Re: I am receiving online Family Norton Notification's all day!

I will try this and let you know what happens.

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