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Kudos0

I can not reset my settings password, in Windows 10

I followed the support pages instruction's and when I get to the Uninstall page there is No option or box or anything that says "Reset settings password" please help thanks

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Kudos0

Re: I can not reset my settings password, in Windows 10

The reset settings password option appears in the Select Your Uninstall Preference window only if the Settings Password Protection option is turned on. To use the Settings Password Protection option, go to the Norton product main window, and then click Settings > Administrative Settings > Product Security.

https://support.norton.com/sp/en/us/home/current/solutions/v44151547

Kudos0

Re: I can not reset my settings password, in Windows 10

IIRC there is an issue with the KB article in @bjm_'s link. Sorry I cannot find it now, but I am fairly sure there is another thread about this. At the time, I had tested the uninstall with a password set for the Norton Security Settings, but there was no link to reset the password. 

Maybe someone with better search skills than I can find it.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: I can not reset my settings password, in Windows 10

Thanks

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