Solved.
Replies
Re: I canceled my subscription and want a refund
Posted: 12-Apr-2022 | 11:03AM · Permalink
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN
Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew
Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN
Learn more about your automatically renewing subscription
https://support.norton.com/sp/en/us/home/current/solutions/kb20080417115558
Accepted Solution
Re: I canceled my subscription and want a refund
Posted: 12-Apr-2022 | 11:04AM · Permalink
Contact Norton Support ->
Chat Support: Chat Now
Phone Support: View local phone numbers
Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
~regarding Chat Support
Please review:
https://community.norton.com/en/comment/8522626#comment-8522626
~regarding Phone Support
Please share your geo-location/country. Maybe, I can post Norton Support phone number, if you want?
Are you United States?
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Twitter Norton Support
https://twitter.com/NortonSupport
Re: I canceled my subscription and want a refund
Posted: 12-Apr-2022 | 11:04AM · Permalink
Contact Norton Support ->
Chat Support: Chat Now
Phone Support: View local phone numbers
Chat Now -> Sign In to your Norton account ->
click "Manage my account" -> "Something else" -> type "Live Agent" until ChatBot Kate reply: "transferring you to a specialist for further assistance".
~regarding Chat Support
Please review:
https://community.norton.com/en/comment/8522626#comment-8522626
~regarding Phone Support
Please share your geo-location/country. Maybe, I can post Norton Support phone number, if you want?
Are you United States?
Norton Community does not have access to your Norton account, subscription nor payment information.
Please Contact Norton Support regarding your subscription/refund.
Twitter Norton Support
https://twitter.com/NortonSupport