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Kudos0

I cannot login !

Although i'm logged in Norton Security (i cannot see from the main windows of the program) When i try to login from norton identity safe it says that i'm blocked because i try to many times . I should try 1 hour later as it says !!!! But i tried just once ..and i am pretty sure that i entered the password correct .

Also from Norton identify safe from my Android phone says my vault password is locked !!!!!!!!! and i should try 10 minutes later ..but after 10 minuts asks for another 10 minutes !!!

What is going on ?

Replies

Kudos0

Re: I cannot login !

Hmm norton identity safe from my phone came alive !!

From the pc app it accepts my password now...but it asks it again ! ang again and again !!!

Kudos0

Re: I cannot login !

Everything now in normal mode

Kudos0

Re: I cannot login !

May have been some temporary server issues.

Thanks for updating us.

Things happen. Export/Backup your Norton Password Manager data.

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